On the post EMS Express have to say

The reason why I want to express some of my own evaluation of the post EMS is because of this experience, many people on the post EMS very dissatisfied, but after my personal experience, I have changed the EMS.

In many courier company rankings, EMS rankings are generally in the forefront, many people have objections, but according to the China Electronic Commerce Research Center monitoring data show that the current domestic courier market, China Post EMS market share for 40%,DHL Express market share accounted for the 30%,ups express market share accounted for 10%, FedEx Express market share accounted for 10%, the other accounted for 10%. Although it does not prove everything by the data, it can explain the high coverage area and visibility of the EMS network.

Of course, I do not deny such as Shun Fung reputation and operations are recognized as the industry's most excellent courier company occupies a position, because Shun Fung is the national unified supervision, regional regulatory mechanisms unified, so more formal more comprehensive, and EMS and some other courier companies are regional partnership, Although EMS sometimes in speed and regulation is difficult to compare with Shun Fung, but the advantages of the postal EMS is very obvious dot, almost to the country (including the country) (this is the Shun Fung temporarily unable to achieve)

Operating norms, the strength of the guarantee, at least not the whole company can not find the person in charge of the situation (these are not comparable to some small companies), postal EMS freight vehicles in some places may be subject to special care (such as access to certain points, these private companies can not do); Postal EMS or global, you have foreign buyers can be considered, but the high cost is also a big problem.
Last weekend, my mother used EMS mail to me, from Hubei Huanggang to Wuhan, Hubei, but in the past only need a day of mail but 3 days late, check the logistics even one day the state has not changed, so I first through the country observation, after the call by the EMS customer Service telephone 11183, in the prompt to connect the artificial services, Once again to share, access to human services need to first complain about the mail, this point has to say a little trouble, after the complaint only people pay attention to this matter. But after the service personnel to the correct attitude, and actively to explain to me the reason for not to, I think EMS in this point did very well, not like some small companies directly can not find the person in charge. The service personnel asked the relevant information, said it will step up delivery, and said that will further contact me, after the call to the EMS and the service staff ratings, the mechanism is a good constraint on the staff, after all, is the old post.

The next morning there are staff to call the information, I observed that the logistics information has been changed, the afternoon is still not received, then I landed on the EMS website, through the online customer service to communicate, service personnel to this email timeout apology, and said after the complaint has been followed up, will be delivered again, Sure enough, the courier received the message shortly thereafter.

Although I am very dissatisfied with EMS this time-bound situation, but on the other, they are willing to solve the matter and this matter has been resolved, it can be seen to have the strength. On the official website, I also read the EMS claims system, in fact, each region between the Mail Express are time-bound, for non-unavoidable circumstances brought about the time-out situation, the sender can request EMS compensation, but many people do not drive their rights, in fact, this is not just in the maintenance of their rights, But in the EMS to a supervision, if even consumers are only after the matter on the internet to say a few words, then who will be the problem feedback?

On the post EMS Express have to say