One of IBM in my eyes: values

in the IBM, International Business machine Secretary, working These years, is an important experience in my career. I am honored to serve this century-old enterprise. As an employee, I dare not say that I can have a deep understanding of him, but would like to summarize his knowledge. I try to talk about the values, the organization structure, the personnel system, the process management and so on, and add a superficial comment in each part.

Our values

"Whether a company can prosper depends on its ability to meet human needs. Profit is only a system of evaluation, improving the life of the whole is our ultimate goal. "-- little Thomas Watson, director of the former IBM company

from enteringIbmThe first moment, every employee will be constantlyIbmthe values of "brainwashing". Starting from founder Worsen,Ibmalways adhere to the core idea is to give every employee full consideration, spend a lot of time to make customers satisfied, insist on doing things well and the pursuit of perfection. In the next time this idea evolved, I enteredIbmIt is Palmisano period, this time propaganda is three values: Customer success, innovation, Integrity negativeAccountability. to theGinniafter taking office, he expanded into1-3-9, i.e.“a goal”——LetIbmbecome an indispensable company;“Three values”——achievement of customer, innovation for the need, integrity responsible;“nine ways of doing”——The business of the client is his own business, active listening, pre-See the future of the customer, continue to refine, share the profession, and constantly reinvent yourself, to put forward and practice ideas, to cherish the whims, the gentlemen and the different, to deliberate, to do the homework, to do it , to do it, to do it.concern others and build long-term relationships.

IBM is not only proposing slogans, but also implementing them. IBM's management, including most CEOs, has been promoted from within, believing in and adhering to IBM 's values, and can say that if you don't, it will be hard to get promoted.

As an employee, you are constantly being instilled with these values, whether from high-level mail or conferences, from occasional gatherings and business events, or even from annual business code of Conduct certifications, which are always mentioned repeatedly. The high-level tries to penetrate this belief deeply into your mind.

Comment: "Long Qing" IBM , as a visionary company, is better than a good company, and its core values and purposes are always adhered to. This approach will enable the Organization to be consistent, to give you a consistent signal, to strengthen everyone's behavior, to support the core concept, to achieve the desired progress.

Ceo

as a century enterprise, IBM has experienced many CEOs and management teams. But in the external propaganda, the most famous is the founder Worsen (THOMASJ. Watson), the second CEO of Little Watson (THOMASJ. Watson, Jr.), Gerstner (louisv. Gerstner, Jr.) and Palmisano (Sampalmisano).

old Watson most often mentioned is the punch machine, until now the mainframe still has a hole punch characteristics. The Watson computer (the next generation of dark blue) is named after it, and the Watson Business Unit is located in the center of New York (note: Foreigners like to name products in their own names, such as Dell computers, people do not have this habit).

Little Watson's most frequently mentioned is the introduction of the epoch-making product system/360 in the decade, until now the mainframe has to start from the first .

Gerstner to save the years of IBM's recession fame, his book, "Who said elephants can not dance " is a management masterpiece, even Yimeimei "Elephant" as IBM (Note: There are several management books on the market that contain the names of elephants that describe the history of Peng). Many of the policies and rules he had at the time were still in place. But I feel inside IBM, talk about this difficult period of time, comment on old Guo less.

subsequent sessions of the CEOs are less likely to be mentioned, but the achievements in the moon landing program and the development of personal computers are often mentioned.

Palmisano was my entry into The CEO of IBM at the time . He gave me the feeling of affinity and diligence and wisdom. During his tenure, he put forward the concept of "the wisdom of the Ball", vigorously developing cloud computing and developing Watson, and selling the PC to Lenovo.

Incumbent's CEO Her (ginnirometty) is much more noticeable than Lao Peng. As the first female boss in charge of this century-old enterprise, it is a legend in itself. She gave me the feeling of being lean and decisive. Before taking office Ginni is responsible for the Sales department senior vice president, good at mergers and acquisitions, after taking office vigorously develop CAMSS route, sold the inclusion x86 Many hardware sectors, and has carried out the biggest layoffs and departmental restructurings in recent years.

Comment: Most The CEO is gradually promoted from within, they are familiar with the concept of IBM , in the turn of the power is not very surprising, this is a safe way to ensure that the company can continue to continue the founders of the idea of continuous progress.

Ibmer

IBM employs nearly 10,000 people in China. They like to call themselves Ibmer, a graduating student called "Ametis"(pure Blue), theold people called "Deep Blue." Ibmer, especially Ametis, are branded with the company's style, making it easy to discern. Once upon a blue suit, white shirt, back shoulder notebook bag, flying trapeze, half mid-ocean is the outside world to ibmer understanding. And Ametis students are the envy of the object, not only because of the fresh health of the treatment is good, but also because of its formal and strict assessment.

with foreign companies in China to gradually fade the aura, the outside world has not Ibmer is considered an elite. Back shoulder bag into the performance of the cock silk, in addition to sales, others have been casually dressed, although the company's mail will be regularly reminded in addition to the Friday can wear casual suit outside the usual need to wear. The external view of IBM's treatment is not too competitive, flexible work-time system to make overtime become commonplace, only a lot of vacation can make people envious. Many Chinese employees also jokingly call IBM 18mo , avery good cock.

My side of the Ibmer are technical staff, they are domestic famous universities or foreign well-known university master's degree graduates. Ametis School education is more important, but the social recruit more value their experience and ability. They are motivated, responsible and creative, willing to research and share technology, and have a certain pursuit in life. Work in such a team and feel the cohesion and momentum at all times.

Comments: IBM is happy to emphasize the difference between employees and other companies in order to highlight their sense of belonging and elite, which is an important strategy for companies to retain talent.

One of IBM in my eyes: values