Operation of PayPal in return

PayPal is fast, secure and convenient, and is the ideal solution for cross-border transactions, and PayPal can be used in more than 190 countries and territories to support up to 23 international transaction currencies. In the return processing, PayPal also plays a regulatory role, the main points are as follows:

•meet buyer protection conditions provided by PayPal
Transactions that comply with PayPal buyer protection must be purchased with PayPal. The customer shall submit a dispute at the mediation Center within 45 days from the date of payment, informing the seller that there is a problem with the transaction. and decide whether to escalate the dispute to a claim within 20 days after the dispute is raised. PayPal is the best way to protect the interests of buyers, please refer to the "Shopping protection" section of PayPal's "Security Center" for more details.

•shopping protection provided by PayPal
If the customer's item has not been received or the item has been received but does not match the description in the login item, after negotiation with the merchant, you should go to the resolution process page to make a dispute. PayPal will provide professional transaction protection for both parties in accordance with the specific circumstances of the dispute.

In order to prevent fraud, each customer's PayPal online payment, PayPal will send an e-mail confirmation, if the customer received an e-mail confirmation of their unapproved transactions, the immediate need to contact Paypal,paypal will resolve the issue as soon as possible, the customer does not have to be responsible for unauthorized charges.

If you do not receive the items purchased, you can use the PayPal buyer complaint rules to submit disputes about items not received, or to communicate directly with the ecommerce site to resolve the dispute, or to escalate the dispute to a compensation application, regardless of where the customer is shopping online.

PayPal's buyer complaint rules allow customers to dispute items that are significantly inconsistent with the description if the customer buys items that are significantly different from the actual items obtained. In this way, clients have the opportunity to negotiate disputes directly with e-commerce sites, or to visit the PayPal Regulatory Center for disputes.

•procedures for non-controversial refund ecommerce website in PayPal
①How to use the "issue refund".
Here's how to issue a full or partial refund within 60 days of sending a payment: Log in to your PayPal account → Click on my PayPal and click on the transaction at the top of the page. Find the payment you wish to refund, then click details → click issue refund → Enter the refund amount, then click continue → confirm details, then click Issue Refund. In the case of a full refund, the amount entered is the same as the original payment amount. After you issue a refund, PayPal will refund the applicable fee.

IiHow to issue a partial refund.
When you issue a partial refund, enter the amount you agreed to refund when you enter the refund amount in accordance with the "Refund" procedure above. After you issue a partial refund, PayPal will refund some of the fees accordingly.