Document directory
- Human characteristics:
- Organization features:
Four elements of organizational behavior:
- People: people constitute the internal social system of the Organization. Groups are dynamic and constantly forming, changing, and settling.
- Structure: The organizational structure defines the formal relationship between people in the organization. In order to work effectively, people must deal with each other in a certain structure. The primary institution involves the relationship between rights and responsibilities.
- Technology: technology provides natural and economic resources for people. The biggest advantage of technology is that it can create conditions for people to save their work, but it also restricts human beings in multiple ways.
- Environment: All organizations are in a certain external environment.
Organizational behavior management system:
Managers are representatives of management systems. Their role is to improve the relationship between people and organizations by using organizational behavior, and form a person-included person in the organization, in a three-tier reward system, including organizations and society, individuals can enjoy the pleasure of work, grow and contribute. Organizations are more successful and products are superior quality and low consumption; the Society has good products and services.
X theory and Y theory of mcgrego
| X Theory |
Y Theory |
Ordinary people do not like labor and try to avoid it. Ordinary people lack a sense of responsibility and have little ambition. They put security and security first. Work and work can be done only when the vast majority of people are forced, controlled, and punished. |
Labor is human nature, just like entertainment and rest. People are not born to be lazy, and being idle is the result of later life experiences. People exercise self-orientation and self-control in activities serving various projects. People have potential capabilities. People are willing to learn, accept, and seek to take responsibility under appropriate conditions. At work, people have the ability to use ideas, be smart, and create. |
| Using the hypothesis of X theory on human nature, the role of managers is to enforce and control human beings. |
Using the hypothesis of Y theory on human nature, the role of managers is to develop the potential capabilities of people and help people to achieve this goal. |
The basic concept of organizational behavior: human characteristics:
- Individual Differences: individual differences mean that to motivate employees to the maximum extent, they must be treated differently. Individual Differences require fairness and justice for every employee. Due to the existence of individual differences, organizational behavior should first focus on the individual. It is only possible for individual individuals to take responsibility and make decisions. It is impossible for a group to take responsibility and make decisions, without a large number of individuals, groups are powerless.
- Complete person: although some organizations only want to hire a person's mind and skills, they can only hire a complete person. People play a role as a complete person. Employees should be created based on their growth and achievements, so that their roles in society can develop in an all-round way. For example, A should work overtime on Wednesday to complete an emergency report. However, this day is the tenth anniversary of his wedding, A manager must consider the needs of a complete person rather than just a worker.
- Action has a cause (incentive): a person's normal behavior has its own reasons. A person's behavior is motivated by his own needs, rather than the needs that others think he should have. Managers can use two ways of encouragement: one is to remind people of actions that can increase satisfaction, or warn people that they cannot meet their needs unless they follow the rules.
- Human values (human dignity): People expect and should only do so.
Organization features:
- An organization is a social system: organizational activities are not only influenced by psychological rules, but also social rules.
- Common interests: organizations need people and organizations. The organization contains the goals of people, which are formed based on the common interests of its members. People regard organizations as a means to achieve their goals. Similarly, organizations also need people to achieve their goals.
