Use the Ping command to verify that TCP/IP works properly. To do this, enter the following command at the command prompt to Ping the loop address (127.0.0.1): ping 127.0.0.1 you should receive a response similar to the following: Pinging 127.0.0.1 with 32 bytes of data: Reply from 127.0.0.1: bytes = 32 time = <10 ms TTL = 128 Reply from 127.0.0.1: bytes = 32 time = <10 ms TTL = 128 Reply from 127.0.0.1: bytes = 32 time = <10 ms TTL = 128 Reply from 127.0.0.1: bytes = 32 time = <10 ms TTL = 128 if an error message is received at this time, the installation of TCP/IP is incorrect. To delete and reinstall TCP/IP, follow these steps: Note: to complete these steps, you must log on as an administrator. In control panel, double-click Network, and then click the protocol tab. Click Select "TCP/IP protocol", click "delete", and then click "yes ". Click close, and then click yes to restart the computer. Log on as an administrator. In control panel, double-click Network, and then click the protocol tab. Click Add, select TCP/IP protocol, and click OK ". If you want to use DHCP, click yes when prompted ". If you do not want to use DHCP, click "no ". When prompted, type the path of the Windows NT source file, click "continue", and then click "close ". If you are not using DHCP, the system will prompt you to provide TCP/IP configuration information. Provide the correct value, and then click OK ". If you are not sure what the correct value is, contact the network administrator. When the system prompts you to restart the computer, click "no ". If you have installed the Windows NT Service Pack before, you must reinstall the Service Pack before restarting your computer. Restart the computer.