Plan the Forum

I. Forum positioning
Content positioning: mainly for customer service, supplemented by entertainment.
Role positioning: collect popularity and promote sales.
Function positioning: works with websites for flexible use.
II. Design ideas
Website forums are divided into two parts: one is to provide customer services for users on this platform, and the other is to combine the popularity of websites and convert these popularity into sales customers. Therefore, for these two purposes, on the one hand, customer service consultation and interactive communication must be conducted on the forum, and on the other hand, the content of the forum should be enriched to attract user participation, in addition, in the interaction process to increase popularity and promote sales volume.
III. Content planning
3.1 column planning
Forum announcement FAQ customer service improvement suggestions
Site suggestions on the home page
Hodgedge (only one version is available when the popularity is low in the early stage, and then split based on the user's popularity and preferences)
Note: You can add, delete, and modify topics based on the actual needs of the Forum.
3.2 program settings
Use mainstream forum programs, such as dynamic network forum or Dizcus !, You must provide the latest version with no functional limitations and implement the following functions:
3.2.1 registration-free for website users
For free and paid users registered on the website, the username_vip user account is automatically generated in the forum for users to directly use. Pay attention to the following two points:
(1) other users are prohibited from registering a user name containing the vip/v1p/vlp field;
(2) username_vip user account password security issues
3.2.2 FAQs
Only administrators and bamboo users can publish, modify, and delete/primary stickers. Common users can only follow the stickers.
3.2.3 regular opening and closing of forums
Considering the limited monitoring of bad information, we need to set the normal use time of the Forum to-, and the other time to be closed. We can only browse but not post.
3.3 reward mechanism
The reward mechanism will reward those who are active on the forum and contribute to the development of the Forum, directly or indirectly contributing to the sales. The reward will mainly be based on the amount of money on the forum.
3.3.1 forum posting/posting credits rules
The user score is increased based on the number and quality of posts/replies posted on the forum.
3.3.2 valuable suggestions and special contributions
The user provides valuable suggestions for the product and makes other special contributions based on the situation.
3.3.3 ad proxy credit function
Provides functions such as the "advertising agency" plug-in of the Dynamic Network Forum. Users can spread the connection between this website and the Forum on other websites, forums, and QQ, so as to attract more users to access the website, you can use this function to add points.
After a user has a certain amount of money/points, he can ask the administrator to change the payment. Generally, we will use the product to convert the user points, but it is not excluded that the discount payment is made. The discount payment method is as follows: the credit user searches for the customer who is willing to purchase the product on his own, and uses the credit to redeem the current amount of the customer for the previous three months.
3.4 rights and obligations of forum moderators