Power is mutual, attitude is also mutual

Last week, my colleague wrote "haidilao" in his reflection, saying that "haidilao" has a very good service attitude. In fact, I think this is also the source of a store's good atmosphere, and the waiter's attitude is good, the customer is naturally comfortable or happy. On the contrary, it gives the service personnel a good attitude.
I went to eat "Sushi" with my classmates this week. I was expecting it. As a result, the atmosphere was disrupted by a waiter. In fact, it was very simple. The waiter got the wrong dish and we had to pay the bills, I would like to ask if all the fish and shrimps are raw. Do we know if we ordered them? A small unpleasant opening, resulting in "The waiter told me that 50% of the dishes were not prepared when you urged the food to be served soon !" Then, when you say you want to settle the bill, I will tell you that there is a new one. When you settle the bill, I will say that there is no menu and you can only pay the bills based on the calculation results. In short, there are many episodes during the period, I guess it will not only make us, but this waiter is going home today and thinks it's a good day to destroy it.
In fact, as long as you have a better attitude, you can have a pleasant result. Maybe the waiter is just a polite customer, but we are a good seller, in this way, we will also recommend it to more friends for frequent visits.
At work, we sometimes feel like this between us and our customers. If a user encounters a problem, the service personnel will not talk about the problem first, and the user will lose his temper or complain, or the service personnel think they need to deal with a complicated problem. I guess it will end after the problem is solved. But if they are considerate of each other, maybe a good feedback mechanism can be established, isn't it?
The so-called giving rose hands more fragrant, usually more considerate, work more help each other, this will add more happiness to every day's life, people will become active.