Project Quality Management

Project Quality management includes quality planning, quality assurance and quality control.

1. Quality Plan:

(1) Definition:

The quality plan is to determine the quality standards that are appropriate for the project and how to meet those standards.

The quality plan considers three issues: defining quality standards, identifying key factors, and establishing control processes

(2) Input:

Project charter, project management plan, project scope statement, organizational process assets, corporate environmental factors.

(3) Tools and technologies:

Cost/benefit analysis, benchmark analysis, quality cost.

(4) Output:

Quality management plan, Quantity measure index, Quality inspection list, process Improvement plan.

2. Quality Assurance:

(1) Definition:

Quality assurance is a planned, systematic quality management activity that ensures that the project is built to meet the relevant quality standards.

Quality assurance is the whole life cycle, planned and systematic activities throughout the project.

(2) Input:

Quality Management plan, QA standard, Process Improvement plan, work performance information, change request, quality control measurement.

(3) Tools and technologies:

Quality planning tools and techniques, quality audits, process analysis, quality control techniques and tools, benchmark analysis.

(4) Output:

Requested changes, recommended corrective actions, updated organizational process assets, updated project management plans.

3. Quality control:

(1) Definition:

Quality control monitors specific project results to determine whether they meet relevant quality standards and develop effective solutions to eliminate the causes of quality problems. Quality control is to detect and verify the periodical results and provide reference for quality assurance. Quality control is a process of planning, executing, inspecting and improving.

The quality control mainly starts from two aspects:

Project product or service quality control;

Quality control of the project management process.

(2) Input:

Quality Management plan, metric quality standard, quality checklist, work performance, approved change request and product, service and results.

(3) Tools and technologies:

Check, test, statistical sampling, causality diagram, histogram, control chart, Pareto diagram.

(4) Output:

Quality control metrics, project management plans, corrective actions, preventative actions, request changes, recommended bug fixes, identified bug fixes, organizational process asset updates.

Project Quality Management