Quality Management in project management series (III)

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The establishment of a project quality management system can effectively solve the main problems existing in the current project development process, greatly improve the Organization's planning and monitoring capabilities, and implement the target management, it is conducive to realizing the value of information technology, improving the quality of software delivery, and improving the level of customer service.

1. Standardize Project Initiation

The project initiation process emphasizes the preliminary research work of the project and requires that the project initiation must carry out business feasibility analysis, technical feasibility analysis, input-output analysis, and project risk assessment, at the same time, it is necessary to strengthen the financial management and resource management of the project process. After the project is completed, the post-evaluation mechanism should be started in a timely manner to ensure that all projects pass the same project initiation process. This can effectively solve the problem that the project preparation is insufficient and information technology resources are wasted.

2. Standardize demand management

The demand development and management process provides a basis for the project team to analyze, control, and track requirements, ensuring the controllability of project scope changes. Establish a demand development and analysis process that is led by technical personnel and cooperated by business experts in the demand stage, reduces requirements definition, non-functional requirements, operational requirements, security requirements, and requirements that can be tested. At the same time, through the peer review process, change management process, demand tracking matrix and other tools, establish effective control measures and standards for demand access, it can effectively solve problems with unclear project requirements and frequent changes in the development process.

3. Improve overall project management capabilities

The overall project management capability is mainly reflected in the ability to integrate project planning, implementation, and control. The overall project management includes the following aspects: project planning, tracking and monitoring, risk management, data statistics and analysis process, and software quality assurance. These aspects are intertwined throughout the entire software development process. The project plan is the foundation of project management, mainly including workload, progress and cost estimation, and develops the project development plan based on the estimated value, including sub-plans such as project scope, schedule, quality management, configuration management, Outsourcing Management, tracking and monitoring, test management, resource management, communication management, and training; the process of tracking and monitoring, risk management, and data statistical analysis mainly measures the project progress, cost, quality, risks, user satisfaction, and other aspects based on the project plan, and analyzes the deviations in the project implementation process in a timely manner., effectively prevents and resolves project risks. The software quality assurance personnel assists the project manager in formulating the project plan during the project plan stage, provide consultation and guidance on project estimation, standard use, process cropping, and life cycle model selection. Report the inconsistency to the project manager in a timely manner during the supervision process, provide solution suggestions and follow-up solutions, so that the Organization and project manager can further improve the project situation and risk management capabilities.

In addition to standardizing process activities, the personal management and communication skills of the project manager and the unified introduction of appropriate project management software tools and Process Knowledge Base play an important role in improving the overall management capability and management efficiency of the project.

4. Reduce outsourcing management risks

The Outsourcing Management process includes the formulation of Outsourcing Management Plans, selection of outsourcing providers, signing of outsourcing contracts, tracking and monitoring of contract execution, acceptance testing, delivery acceptance, evaluation of outsourcing providers, and other key activities, the outsourcing manager and Quality Assurance personnel should regularly organize and review the development plans and work products of the outsourcers, track the implementation, configuration and quality assurance activities of the outsourcing project, and effectively reduce information asymmetry in the project process, improve the management capability of outsourcing companies, the success rate of outsourcing projects, and reduce and avoid outsourcing risks.

5. Improve Software Quality

(To be continued)

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