"Frequency Gate" encountered the U.S. government investigation, Apple responded: Not to allow users to buy new phones and shorten product life

US local time in Wednesday, Apple responded to the U.S. Department of Justice and Securities and Exchange Commission's investigation into its restrictions on the performance of older iphones, and confirmed that the U.S. government has raised questions about them on this issue.

Apple said in its response that it would never deliberately reduce the iphone experience in order to allow users to buy new handsets.

The US government investigation could be seen as an escalation of the "frequency-gate" incident with the iphone. Apple admitted in December 2017 that it had "secretly" lowered the iphone's speed to protect aging batteries, prompting consumer discontent. To ease consumer sentiment, Apple in response announced that the iphone 6, the iphone 6s and the iphone 6s Plus battery prices dropped from $79 to $29.

But the problem with Apple by the Justice Department and the Securities and Exchange Commission is proof that Apple is still not out of the shadows of the "down-door", and that Apple's troubles continue.

The following is a full translation of Apple's official response to an investigation by the U.S. Government:

"About a year ago, we released a software update that optimizes power management during the peak period of the iphone workload to avoid accidental shutdowns on some iphone phones that use old batteries," he said. We know that the iphone has become an important part of our customers ' daily lives, and our goal is to improve our customer experience. ”

"Last December, we tried to further improve the customer experience by announcing a reduction in the price of some iphone battery replacements, and we announced the launch of a new iOS feature to support the display of battery status, and to advise users on when to consider changing the battery." These measures are designed to further help our customers and extend the life of the iphone.

In addition, the user can understand whether the power management function is used to prevent accidental shutdown, if you do not need this feature, choose to turn off. Next month, we will release a developer version that will be included and the user version will be released this spring. ”

"As we told our customers last December, we never--and never will--intentionally shorten the lifespan of any Apple product or reduce the user experience to drive a customer upgrade." Our goal has always been to create our customers ' favorite products, to make the iphone more durable and an important part of our goal. ”

"We have received a number of questions from government agencies and we are responding to them." ”