Company Procurement Satimo test data, in Satimo engineer Communication whether to repair, but they blindly shirk responsibility, find all kinds of excuses do not want to carry out maintenance treatment, must first remote solution, This is not unreasonable, after all, cost savings. Then the communication for a week still can not solve (the problem we are unable to solve, but also with their emphasis for a long time, but they mean to follow the company system), and then have engineers to repair, until satimo Engineers to repair has been the problem of the two or three weeks, the service is really ... For this accident repair I just want to say: Slow! Slow! Slow! The company's provisions are too much customer interest, the customer's problem response slow, procrastination, to brand from incredibly and ignore customers! In fact, the service, testing precision and speed synthesis is not as good as the company procurement of domestic SATIMO program.
Satimo company response slow, poor service quality, not to the customer