Selection SugarCRM, do two times development, mobile development (PAD, mobile)

about the few words of SugarCRM 2010-08-22 09:21:50 from: Kimi (want to become different)

Due to the needs of the work, to customize a CRM, between the VITIGERCRM and SugarCRM balance between the last choice of SugarCRM, after all, SugarCRM support many, online information is also many.
What we are going to do is a telephone access system that automatically reads the data from the CRM to display the customer's information when the customer calls.
The whole project took only two weeks, but there was something to share.
First talk about the design of SugarCRM, we use the Community version, the advanced version of the Do not understand.
SugarCRM uses Php+yui, but the whole structure is good and the code is clear. Look at the official guide to understand the entire software operating mechanism, there is a sugarcrm development of the authoritative guide can be used for reference.
SugarCRM implements soap and rest interfaces, which makes it easy to access third-party tools, such as mobile phone applications and mail systems such as Outlook access.
The bad aspect:
SugarCRM design is not too complex domestic situation, the whole system appears large and cumbersome needs to be customized can not be used. But this is compared to expensive other systems, if you have their own development capabilities, it is appropriate to develop their own.
I do not know whether the company will specialize in providing customized development services to SugarCRM.

Introduction of domestic Open source SugarCRM application (2009-04-29-12:51) Category: Domestic open source SugarCRM application Brief

Domestic Open Source SugarCRM application Introduction cu netizen: Eddiechen SugarCRM is a very famous open source CRM project abroad, let many small and medium-sized enterprises, also can use CRM, but domestic use of enterprise not much, hope this article, can let you have a general understanding to sugar. SugarCRM is not free. Sugar currently has at least 4 versions, Community Edition (Sugarce), Professional Edition, Enterprise Edition, data Center Edition. In these 4 editions, the Community edition (also called the development version) is free to use and the other versions are charged. In foreign CRM software fees are relatively expensive, sugar Professional version, if you purchase Sugar SaaS service, that is, hosting your CRM in his data center, then the fee is at least 40 USD/person/month. This is the general enterprise cannot bear. What is the difference between SugarCRM's community version and other versions? Sugar community version, more than other versions will be less modules and features, but basically can meet everyone use, because sugar is open source, many volunteers for the sugar Community version of the development of many modules, functionally even more powerful than the professional version. SugarCRM's support for Chinese. Starting from sugar5.0, sugar officially provided Chinese language pack, basically has solved the Chinese environment to use the various problems, and now sugar official website, already has the Chinese version. How SugarCRM permissions are managed. Because the CRM system holds all of the company's customers, the rights management is particularly important, but unfortunately, sugarce this version, can understand that there is no rights management, all the information for everyone is public, which is impossible to endure in the enterprise. In the sugar4.0 version of the time, there is a very well-known Rights Management module, Teamos, but unfortunately this author later entered the Sugar company, has ceased to develop. This is also causing a lot of foreign users, and is now using the 4.0 version. But already have a friend to develop the SugarCE5.0 Rights Management module, Securiysuite, from the function, more powerful than the official authority management, has been deployed to my company's production system, can meet the various needs of different enterprises on the rights set. Two times development of SugarCRM if you use the tool studio provided by sugar to customize or develop new modules, then this does not affect your future upgrade, if you want to change the code for the Sugar 2 development, then you have to know that the changes, it does not affect the future upgrade, that Some changes will affect the future upgrade, currently sugar has provided 5.0 development documentation, so 2 times for the development of sugar, not very complex, but the current domestic user volume is too little, no company concernBusiness in this area. In fact, in foreign countries, many to sugar do 2 times the development of the company, the days have been very good. Bug and upgrade This I was deep experience, you can see sugar5.0a to 5.0H, are in the repair of various bugs, in fact you in the process of use, certainly will also find a lot of bugs, but very happy that, to the 5.1C version, I found the bug basically has been fixed. For enterprise applications, choose which version to start using, also need to carefully consider, I personally think, now SUGAR5.1C is a relatively stable version, you can consider the deployment of enterprise use. In the sugar of the use of the process, you can not upgrade each version, it is impossible to never upgrade SugarCRM in the domestic promotion of the barrier is what. This question friend asked before, here I summed up, there are the following: 1: Lack of technical support sugar3.0,4.0 version of the time, the domestic actually a lot of companies and enterprises in use, many companies also provide 2 times the development of services, not After the sugar5.0, due to the sugar architecture changes, due to the lack of relevant development documents, resulting in domestic service companies have almost no. 2: Lack of training sugar system is very flexible, can allow users to customize, but if fully rely on their own exploration, it is more difficult, currently there is no sugar on the use and development of customized training. 3: Various modules of Chinese support in the sugar community, there are a lot of very good free modules, enhance the function of sugar Community Edition, but these modules, if used in the Chinese environment, there may be problems, which requires you to solve various modules of the Chinese problem. 4: Lack of rights management module sugar Community version, no Rights Management module, then in fact can be understood in the domestic, basically is not available, now the situation is much better, there are free Rights Management module can be used. The Rights Management module is very complex, every time sugar upgrade, you need to upgrade this module, if the developer of this module to stop development, then the future upgrade will become very complex. Author profile: Chen Shak, cu network name Eddiechen, Guangdong People, now work in Beijing, has been engaged in enterprise informatization work, has been in the domestic Internet talent website responsible for website operation and product planning, organization and technical personnel developed a set of CRM system, currently working in a multinational company, Work in IT management. You can get in touch with him through shake.chen@gmail.com or Chinaunix community.