Set Chinese IVR in FreeSWITCH

FS does not load Chinese speech by default. The Chinese module needs to be compiled first in the SRC of FS.

The unloading (do not restart FS) command is

Make Mod_say_zh-install

Then load the module on the FS console

Load MoD _say_zh

If you want FS to load the module every time it is started, <load module= "Mod_say_zh" > in Autoload_configs/modules will be removed.

The following examples

1. Store the Chinese voice packet in the/usr/local/freeswitch/sounds/en/us/callie directory. Name en. That is the/usr/local/freeswitch/sounds/en/us/callie/zh

2. Edit the file in/usr/local/freeswitch/conf/ivr_menus welcome.xml

1 <include>
2
3 <menu name= "Welcome"
4 greet-long= "Ivr-welcome_to.wav"
5 greet-short= "Ivr-welcome.wav"
6 invalid-sound= "Ivr/ivr-that_was_an_invalid_entry.wav"
7 exit-sound= "Voicemail/vm-goodbye.wav"
8 timeout= "15000"
9 max-fialures= "3"
Ten max-timeouts= "3"
Inter-digit-timeout= "2000"
Digit-len= "4"
Confirm-key= ""
>
15
<entry action= "Menu-exec-app" digits= "0" param= "transfer + XML default"/>
<entry action= "Menu-exec-app" digits= "^ (10[01][09]) $" param= "transfer" XML default "/>
</menu>
</include>

Where Greet-long is the first voice message to enter the IVR, if the user does not enter the information in timeout time, the system will play greet-short information, if the user has not entered the information, the system Close the IVR after playing max-timeouts-1 greet-short voice. If the user enters an error message during timeout time, the system plays Invalid-sound voice.

3. Create a new file in the directory/usr/local/freeswitch/conf/dialplan/default/00_welcome_test.xml

<include>
<extension name= "Zh_test" >
<condition field= "Destination_number" expression= "^ (0920) $" >
<action application= "Set" Data= "Language=zh"/>
<action application= "Answer"/>
<action application= "Sleep" data= "/>"
<action application= "Set" Data= "SOUND_PREFIX=$${SOUNDS_DIR}/EN/US/CALLIE/ZH/8000/IVR"/>
<action application= "IVR" data= "Welcome"/>
</condition>
</extension>
</include>

Where Sound_prefix is the storage path for the Chinese voice packet used in the channel, Sounds_dir is a global variable and is defined in Conf/vars.xml.

After the above three steps have been completed, the execution of reloadxml can be used.