Seventh week assignment-user experience

Today, we are nearing the end of the team project we are involved in. Following the process of software development, the next step is to put the product into the market after testing. For market-ready products, the user experience is a critical factor for both word-of-mouth and sales. Let's talk about the user experience.

In my opinion, the user experience should initially appear in the entertainment industry. As I have said in my reference article, the entertainment industry can basically say that it is the user experience that sells. Because in the entertainment industry you spent money, but did not get the physical, but to obtain the psychological satisfaction, it is worthwhile, very happy. You can even share and recommend it to your friends and family. This in the intangible to help businessmen do the best publicity and promotion, so that businessmen have won the word of mouth and profit. As a result, the entertainment industry pays more attention to the user experience than other industries. But with the development of the Internet and the emergence of various communication platforms, resulting in a growing number of people sharing their ideas and opinions, other industries, especially Internet products, are increasingly focused on user experience. Imagine if you're not satisfied with the experience of an Internet product (such as a website, communication platform, or development tool), will you tell someone about it? I think the answer is yes. Let's take a very common example of life: believe that many people have used the United States or Baidu glutinous rice This group purchase software, if you use them when the software suddenly error causes you are doing things must start again, this will certainly cause you bad impression of it, and even let you complain to other people, Indirectly, people who do not know the software will not use it. Thus affecting the business reputation and market sales, resulting in serious losses. So people's attention to the user experience makes the business pressure surges, have to always investigate the user's views to facilitate the product improvement. So, how to make the user have a good experience? First of all, you have to make sure that the benefits of your product can be perceived by the user to make them feel useful and meaningful to them. As the example cited in the article, if users feel that the advantages of the product does not affect them too much, then doomed your product will fail. Second, you will have to focus on the user's good experience of detail, such as service attitude and after-sales behavior. The last thing you do is to do something that the customer doesn't expect, such as a tourist who lives in a hotel, and the hotel recommends nearby attractions.

In short, no matter what the industry, in this era of user-oriented experience, a good user experience more than a lot of advertising. The real start of your trading is when users use your product.

Reference: http://blog.sina.com.cn/s/blog_49f9228d01015jww.html

Seventh week assignment-user experience