There are user feedback: Ice Music Box 6.5, can not open the player what to do? Ice Music Box The official explanation is that there are several reasons why an inability to open is possible, and you can try to resolve it against the method we provide.
The process of the Ice Music Box 6.5
First:
Maybe because some anti-virus software mistakenly reported our music box can not open, then you just need to add the ice Music box to your anti-virus software whitelist (that is, the trust list), so that the normal open.
or recommend you install 360 anti-virus software and 360 security guard, ice Music box in 360 will not appear any false alarm situation!
Second:
Perhaps because the music box memory is not released, you can check to see if there is a snow music box (. exe) in the process manager of your computer, and then try launching the Ice Music box if you have to end the process!