Soft examinations High Students: March 26, 2016 jobs

Soft Examinations Students: March 26, 2016 job
First, quality Management
1, Quality management principles?
2, the goal of quality management?
3, what are the main activities of quality management? (remember)
4, the quality management process includes which four links? (remember) (press P ' DCA to understand memory)
5, what are the 8 principles of ISO9000 Quality management?
6, Total Quality management is a kind of full? All? All? Quality Management? It consists of 4 elements: structure, technology, personnel, and change-driven people.
7. What are the 4 core features of total Quality management?
8, Six Sigma means six times times the standard deviation, in the quality of each million bad product rate is less than how much? What is the core of the
9, Six Sigma management law? And what does DMAIC mean? What are the four elements? What are the advantages of
10, Six Sigma?
11, the CMM includes which five levels, please write from low to high.
12, the CMMI includes which five levels, please write from low to high.
13. What's the name of SPCA? What criteria is it based on? Which of the 2 models should be internal? What is the need for a second-party or third-party assessment?
14. What are the main activities for developing the project quality plan?
15. What are the main methods, techniques and tools used to develop the project quality plan? (note) (7)
16, the definition of experimental design? 2 examples are presented.
17, what are the three cost of quality? What are their definitions, respectively? and give examples to illustrate.
18. What is the definition of quality function expansion? Why does it also call quality house?
19, what are the six elements of the quality house? What are their definitions, respectively?
20, what is the main idea of PDPC?
21. What is included in the process improvement plan?
22. What are the content of the project quality assurance activities?
23, what are the basic contents of the project management quality assurance activities four? (remember)
24, the Project quality Assurance technology, methods have? (record) (7+2)
25, what is the content of the quality audit? (Whole paragraph comprehension and as answer)
26, what are the basic steps of the project quality control process? (7, the PDCA Way to understand)
27, the traditional method of quality control which 4? What are the 7 old seven tools? Which 7 of the new seven tools? (remember)
28, the old seven tools are for the process, the new seven tools for the PDCA p stage, sorting problems, can be used? And? , the policy objective can be expanded. 、？ And? Schedule time, can be used? And?. (remember)

II. Human resources management of the project
1. What are the processes of human resources management? Remember
2. What are the 3 types of organization chart most commonly used?
3, the definition of RAM?
4. What is the definition of WBS, OBS, RBS?
5. What are the human resources management plans? (Total 3 Records)
6. What basic content should be included in the staffing management plan? (Remember, a total of 7 records)
7. What are the tools and technologies that the team builds?
8. What are the 3 typical motivation theories? Remember
9, Maslow's need hierarchy theory, from low to high what is the difference?
10. What kinds of factors are there in two-factor theory?
11, the expectations of the theory that the motivation of a goal to the human factor is affected by which 2 factors?
12. Hypothesis of x theory? What are the viewpoints of y theory?
13, the most basic five kinds of power including which five kinds, and briefly explain it.
14. What are the characteristics of a successful team? Remember
15, the team construction of the five stages of the name, and a brief explanation.
16. Team-building tools and technologies include: general management skills, training, and what is included?
17, team management methods include: Observation and talk, project performance evaluation, but also what?
18, in the management process, the most important seven kinds of conflict is which 7 kinds?
19. What are the sequence of conflicts in the conceptual, planning, implementation, and closing stages?
20. When dealing with conflicts in a team environment, should the project manager recognize the characteristics of the conflict?
21. What are the root causes of conflict? (at least seven)
22. What are the 6 kinds of 6 methods of conflict management? and explain it briefly. Remember

Soft examinations High Students: March 26, 2016 jobs