Solution to failure to display Outlook email images

Fault symptom:
Images in the Outlook mail body or images in the signature file cannot be displayed (in any form, including sending, forwarding, replying, or sending emails to others ), are displayed as red "X", but these images are displayed as attachments. What should I do?

Solution:
We need to check whether the image storage path is valid.

The following describes two methods: automatic repair and manual repair.

1. Automatic repair
Click the fix it Tool Link in the attachment to the knowledge base.

Note: If this problem does not occur on your computer, you can save the automatic repair feature to a flash drive or CD, and then run the feature on the computer where the problem occurs.

2. Manual repair
Click "run" from the start menu (or press the shortcut key to combine "Win + R"), type the regedit.exe command, and press enter to open the registry editor. (Shown below)
(If the user account control window is displayed, allow it to continue)





Locate HKEY_CURRENT_USERSoftwareMicrosoftOfficeXXXOutlookSecurity in sequence (as shown below)

Tips: XXX corresponds to the Office version. For example, Office 2003 corresponds to 11.0, Office 2007 corresponds to 12.0, and Office 2010 corresponds to 14.0

Here, Xiaoyi uses Office 2010 as an example to locate the registry key value: HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0OutlookSecurity





In the Details window on the right, is there an item named "OutlookSecureTempFolder? This is the location where Outlook stores temporary files. Double-click "OutlookSecureTempFolder" to view the path contained in it. Copy and paste the path to the address bar of Windows Explorer and check whether the path is valid. (Shown below)








If this option does not exist or the path to which the path is directed is invalid, Outlook creates a new sub-directory under the temporary Internet file directory and stores the temporary files in this new sub-directory. The name of the new subdirectory is unknown and will be randomly generated. The format is as follows:

In Windows 7 Vista

C: Users User name AppDataLocalMicrosoftWindowsTemporary Internet FilesContent. Outlookxxxx (Outlook 20102007)
C: Users User name AppDataLocalMicrosoftWindowsTemporary Internet FilesOLKxxx (Outlook 2003)

Because these files are hidden, you can enter the following path in the address bar to search for them:

% Localappdata % Temporary Internet FilesContent. Outlook (Outlook 20102007)

% Localappdata % Temporary Internet Files (Outlook 2003)

In Windows XP

C: Documents and Settings username: Local SettingsTemporary Internet FilesContent. Outlook xxx (Outlook 20102007)
C: Documents and Settings username: Local SettingsTemporary Internet FilesOLKxxx (Outlook 2003)

Because these files are hidden, you can enter the following path in the address bar to search for them:

% USERPROFILE % Local SettingsTemporary Internet FilesContent. Outlook (Outlook 20102007)
% USERPROFILE % Local SettingsTemporary Internet Files (Outlook 2003)

The user name is the user name used by the user Currently logged on to the computer, and xxx is a random sequence of letters and numbers.

To fix this problem, if the original registry does not contain "OutlookSecureTempFolder", we can manually create a new one. If this option exists but the path is invalid, modify the path directly.

Right-click the blank area in the window and select "New-string value" to name the new item "OutlookSecureTempFolder" (as shown below)





Double-click to open. In the value data column, enter the folder path found in the previous step. Finally, press "OK" to save the modification. (Shown below)





Exit registry editor. Restart Outlook. Is it normal now?
Tips: The Fixit tool creates a temporary folder during automatic repair and uses the existing temporary folder for manual repair. The two are different, but the results are consistent.

Fault symptom:
Images in the Outlook mail body or images in the signature file cannot be displayed (in any form, including sending, forwarding, replying, or sending emails to others ), are displayed as red "X", but these images are displayed as attachments. What should I do?

Solution:

We need to check whether the image storage path is valid.
The following describes two methods: automatic repair and manual repair.
1. Automatic repair
Click the fix it Tool Link in the attachment to the knowledge base.
Note: If this problem does not occur on your computer, you can save the automatic repair feature to a flash drive or CD, and then run the feature on the computer where the problem occurs.
2. Manual repair
Click "run" from the start menu (or press the shortcut key to combine "Win + R"), type the regedit.exe command, and press enter to open the registry editor. (Shown below)
(If the user account control window is displayed, allow it to continue)

 

 

Locate HKEY_CURRENT_USERSoftwareMicrosoftOfficeXXXOutlookSecurity in sequence (as shown below)
Tip: XXX corresponds to the Office version. For example, Office 2003 corresponds to 11.0, Office 2007 corresponds to 12.0, and Office 2010 corresponds to 14.0
Here, Xiaoyi uses Office 2010 as an example to locate the registry key value: HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0OutlookSecurity

 

 

In the Details window on the right, is there an item named "OutlookSecureTempFolder? This is the location where Outlook stores temporary files. Double-click "OutlookSecureTempFolder" to view the path contained in it. Copy and paste the path to the address bar of Windows Explorer and check whether the path is valid. (Shown below)

 

 

If this option does not exist or the path to which the path is directed is invalid, Outlook creates a new sub-directory under the temporary Internet file directory and stores the temporary files in this new sub-directory. The name of the new subdirectory is unknown and will be randomly generated. The format is as follows:
In Windows 7 Vista
C: Users User name AppDataLocalMicrosoftWindowsTemporary Internet FilesContent. Outlookxxxx (Outlook 20102007)
C: Users User name AppDataLocalMicrosoftWindowsTemporary Internet FilesOLKxxx (Outlook 2003)
Because these files are hidden, you can enter the following path in the address bar to search for them:
% Localappdata % Temporary Internet FilesContent. Outlook (Outlook 20102007)
% Localappdata % Temporary Internet Files (Outlook 2003)
In Windows XP
C: Documents and Settings username: Local SettingsTemporary Internet FilesContent. Outlook xxx (Outlook 20102007)
C: Documents and Settings username: Local SettingsTemporary Internet FilesOLKxxx (Outlook 2003)
Because these files are hidden, you can enter the following path in the address bar to search for them:
% USERPROFILE % Local SettingsTemporary Internet FilesContent. Outlook (Outlook 20102007)
% USERPROFILE % Local SettingsTemporary Internet Files (Outlook 2003)
The user name is the user name used by the user Currently logged on to the computer, and xxx is a random sequence of letters and numbers.
To fix this problem, if the original registry does not contain "OutlookSecureTempFolder", we can manually create a new one. If this option exists but the path is invalid, modify the path directly.
Right-click the blank area in the window and select "New-string value" to name the new item "OutlookSecureTempFolder" (as shown below)

 

 

Double-click to open. In the value data column, enter the folder path found in the previous step. Finally, press "OK" to save the modification. (Shown below)

 

 

Exit registry editor. Restart Outlook. Is it normal now?
Tip:The Fixit tool creates a temporary folder during automatic repair and manually fixes the existing temporary folder. The two are different, but the results are consistent.