Solutions to the theft of Microsoft account IDs

Most hackers steal your password by sneaking malware (for example, when you download a new screen saver or toolbar) that is installed on your computer. Before you change your password, be sure to clear the virus and malicious software on your computer so that hackers do not get your new password. In this way, the hacker will not be able to get your new password.

After you install an antivirus program, set up the program to periodically update and scan your computer. If you are running Windows, you can download and install Microsoft security Essentials for free.

1, you should change the password immediately

After you install an antivirus program, try to log on with your account.

If you are still able to log on with your account, you should change your password immediately.

If you cannot change your password, try resetting the password.

Prevent your account from being stolen later

You can increase the security of your account by taking the following steps to make it easier to recover after a second attack.

2. Create a strong password for your Outlook account

1. Password length is at least 8 characters.

2. Do not use your user name, real name or company name.

3. Do not use complete words.

4. The new password should be significantly different from the previous password, and do not use the same password for all accounts.

5. A combination of caps, lowercase letters, numbers, and symbols (for example!, #, *).

3, to ensure that the operating system has the latest updates

Most operating systems offer free software updates to enhance security and performance. Because updates are important for enhancing computer security, we strongly recommend that you set up your computer to automatically get updates.

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4. Change Security Tips

A. In the upper-right corner of the Outlook window, click the Options icon, and then click More Mail Settings.

B. Under administrative accounts, click Account Details (password, address, time zone). You may be asked to provide a password.

C. Under account security, click Manage next to security information.

D. Under Security question, click Change.

E. Enter a new question and answer, and then click Save.

5. Reset account Settings

Since someone else has already visited your account, we have cleared your account settings and removed all linked accounts for sending addresses, mail forwarding, and automatic replies. You need to reset these options by following these steps.

Reset Send/Receive e-mail, forwarding, and auto-reply

In the upper-right corner of the Outlook window, click the Options icon, and then click More e-mail settings. Under Manage Accounts, click the following option to reset the options:

6. Send/Receive email from other email accounts

Forwarding E-mail

Send automatic holiday reply

7, reset the link ID

In the upper-right corner of the Outlook window, click the Options icon, and then click More Mail Settings.

Under Administrative Accounts, click Account Details (password, address, time zone). You may be asked to provide a password.

Click Link ID, and then click Add Link ID.

8. Reset Reply Address

In the upper-right corner of the Outlook window, click the Options icon, and then click More Mail Settings.

Under Compose e-mail, click Reply to Address

9. Recover deleted e-mail messages and contacts

Once we find out that your account may be stolen, we will keep your deleted email in a secure location. In the Outlook window's left pane, click the Deleted Items folder. At the bottom of the window, click Recover deleted messages.

Outlook restores as many messages as you can, and then it is placed in the deleted folder. If you do not find the deleted message you want, the messages are permanently lost.

If you delete some or all of your contacts, you can also restore them.