Some work ideas in it o & M services (I) it work ideas

Source: Internet
Author: User

Some work ideas in it o & M services (I) it work ideas

Again, I would like to quote an old saying: Outline !, The it o & M work should be effective and let us see trees and forests again. So I summarized the ideas, methods, and principles of O & M work and discussed them with everyone.

I. O & M Objectives

O & M workThe core goal is to maintain and improve user satisfaction., Mining services from the service, and various O & M work should be closely carried out around this goal. On this basis, the company can continue to grow and grow. Therefore, the purpose of improving customer satisfaction as the O & M service can continuously promote the company's continuous development, so that the O & M starts from "rooted" and finally "towering trees ". Such a development is rooted and lasting and has potential.

In this process, each O & M personnel will be the beneficiaries of the company's development and will become the backbone of the O & M towering tree.

Ii. O & M Philosophy

The O & M work is guided by the O & M philosophy of "scientific, transparent, and human-oriented.

In daily work, O & M personnel should strictly abide by the ISO20000 process requirements for O & M, which is a concrete embodiment of scientific O & M. On this basis, it is necessary for users and companies to understand and understand what O & M is and how it is done, so that the O & M work is completely transparent and visible inside and outside. At the same time, whether it is for external customers, or design internal workflow, should adhere to the people-oriented, harmonious development. The specific implementation of the concept is the commitment, planning, discipline, compliance, implementation, and efficiency of these six statements.

Of course, any standard system may not cover all the O & M work we have encountered. However, as long as we stick to this O & M concept and work properly, we will be able to commit our work.


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