We strongly recommend a Management Article on the Silver Star course:
I. Literacy
The Blue Den principle: when you climb up, you must keep the ladder clean, otherwise you may slide when you come down.
Author: American manager ransden.
Comments: only when there is a degree of rejection will we not be able to retreat. If you forget all the cons, you can be flattered.
Luvis's theorem: modesty does not mean to think badly, but not to think badly about yourself.
Author: American psychologist luvis
Comment: If you think too well, it is easy to think badly.
Toli's theorem: to test whether a person's intelligence is superior, it only determines whether his mind can accommodate two opposite ideas at the same time, without affecting his life.
Author: French social psychologist Toli
Comment: thinking is the opposite, must be complementary.
Ii. Control
Hedgehog Theory: when the day is cold, the hedgehog is close to each other to warm up, but maintain a certain distance, so as not to stab each other.
Comment: An Important Way to stay close is to keep a proper distance.
Catfish Effect: because the individual is weak, the catfish often group and take the strong health as the natural leader. After you cut out a part of a slightly stronger squid's mind-controlled behavior, it loses control and its actions are also disordered, but other mackerel still follow blindly as they used.
Author: German animal scientist Hoster
Comments: 1. The tragedy of subordinates is always caused by leaders. 2. What subordinates think is the most boring is that they follow the worst leadership.
Rules: keep in mind our language when you begin to build cooperation and trust:
1. The most important words are: I admit that I have made a mistake.
2. the seven most important words are: You did a good job.
3. The most important six words are: What do you think?
4. The five most important words are: Let's work together
5. the four most important words are: Try again.
6. The three most important words are: Thank you.
7. The two most important words are:
8. The most important word is: you
Author: American management scientist leibov
Comments: 1. the four most important words are: Try it. 2. The most important word is: you
Lober's theorem: for a manager, the most important thing is not what happens when you are present, but what happens when you are not present.
Author: American manager luobo
Comment: If you only want your subordinates to listen to you, they will not know who to listen to when you are not around.
3. Communication
Stanner's theorem: The less we talk about it, the more we hear it.
Author: American psychologist Stanner
Comment: only when you listen to others well can you better express yourself.
Fisno's theorem: two people have only one mouth, which means they should listen less.
Author: felno, president and general manager of British United Airlines
Comment: If you talk too much, what you say will become an obstacle.
Whining effect: anyone in a company who complains about work is much more successful than a company or boss who does not or does.
Author: University of Michigan Social Research Institute
Comments: 1. Complaints are the catalyst for changing the unreasonable status quo. 2. Although complaints are not always correct, they are always correct when you take them seriously.
Lightning Rod effect: a metal rod is installed on the top of a tall building, connected with a metal wire buried in the ground, and discharged at the tip of the metal rod, the power carried by the cloud layer and the power on the ground are gradually reduced, so as to protect buildings from lightning strikes.
Comments: Shanshu zetong, can guide the Security
Iv. Coordination
Amino Acid Combination effect: the eight amino acids that make up human protein, as long as one content is insufficient, the other seven cannot synthesize protein.
Comment: when everything is indispensable, Everything is everything.
Mig-25 effect: Many parts of the MiG-25 jet fighter developed by the former Soviet Union lag behind those of the United States, but because the designers considered the overall performance, therefore, it became the world's first class in terms of upgrading/downgrading, speed, and emergency response.
Comment: the so-called best overall is the best combination of individual.
Running-in effect: Newly Assembled machines are used for a certain period of time to polish the processing marks on the friction surface and become more sealed.
Comment: In order to achieve a complete fit, both parties must make necessary support.
V. Guidance
Porter's theorem: when many people suffer criticism, lower-level people often only remember the beginning and the rest will not listen, because they are busy thinking about arguments to refute the criticism at the beginning.
Author: British behavior expert Porter
Comment: always staring at subordinate mistakes is the biggest mistake of a leader.
Landden's Law: working with a friend is far more interesting than working with a father.
Author: American manager ransden
Comments: respectable and unamiable, it is difficult to respect in the end; the right to do not have the power, often lose the right.
Gilbert's Law: The most conclusive signal of a job crisis is that no one tells you what to do.
Author: British human training expert Gilbert
Comment: no one talks about the real danger.
Authoritative suggestion effect: A chemist said that he would test the propagation speed of a bottle of foul gas. After he opened the bottle cap for 15 seconds, the front row of students raised their hands and said they were smelly, the people in the back row raised their hands one after another and said they had smelled it. In fact, there was nothing in the bottle.
Comments: Superstitious is light Trust, blind will blindly from.
Vi. Organization
O'neill's theorem: all politics is local.
Author: former U. S. House of Representatives Dean o'neill'
Comments: only those who can understand it can think it is true.
Positioning effect: Social Psychology once tried to give people the freedom to choose their seats during the Conference, and then wait for a while outside to enter the room for the seat. five to six times, it is found that most people choose their first seat.
Comment: Most people do not want to change it easily if they decide it.
Iqibuen's theorem: If you don't recognize an employee or forget his name, your company will be too big.
Author: Aaron iqibuen, director of the Steven Joseph theatre, England
Comment: Once a stall is too large, it is difficult for you to take full care of it.
7. Training
Gygrad's theorem: Except for life itself, there is no need to exercise the day after tomorrow.
Proposed by: American training expert gugugujigrad
Comments: The water is not rich, there is no vast territory, people do not raise talent.
Dog mastiff effect: when a young Tibetan dog has teeth and can be bitten, the master places them in a closed environment without food or water so that the puppies can be bitten by themselves, the last one is a living dog,
This dog is called mastiff. It is said that only ten dogs can generate one mastiff.
Comment: The dilemma is to create a strong school.
8. Selection
Recent or final impressions have a strong impact on human cognition.
Author: American social psychologist loqin.
Comment: The results are often considered as a summary of the process.
Rule of practice: When recruiting employees, you should try your best to make yourself a good company. In this way, talent will naturally come together.
Prepared by: Jing, Japanese business management consultant.
Comment: it cannot attract talent, and the existing talent cannot be retained.
Beauty is a good effect: for a handsome person, it is easy for people to mistakenly think that he or her other aspects are also very good.
Author: Daniel McNeil, an American psychologist.
Comments: once an impression is based on emotion, this impression often deviates from facts.
IX. Appointment
Oglevi's Law: if each of us employs someone more advanced than ourselves, we can become a giant company.
Author: oglevi, president of ogleville marse, USA.
Comments: If you use people worse than you, then they can only do worse than you.
Pircardin's theorem: the use of one plus one is not equal to two.
Author: French famous entrepreneur pilkadan.
Comments: Improper combination, frequent loss of overall advantages, proper arrangement, to achieve the best configuration.
10. Incentives
Effect of the horse and fly: if the horse and fly bite on the body, it will also be excited and run fast.
Comment: if there is a correct stimulus, there will be a correct response.
Inverted U-shaped hypothesis: when a person is slightly excited, he can do his best job. When a person is not excited at all, there is no motivation to do a good job. Correspondingly, when a person is excited, the pressure that comes along may make him fail to finish the work he should have done. One of the secrets of the world's leading online player, Mr. Beckel, was to keep him semi-excited from getting excited. So some people also refer to the inverted U-shaped hypothesis as the Beckel realm.
Author: British psychologist Robert? Yekisand dodelin.
Comments: 1. The passion is overheated, and the passion will burn out the mind. 2. Calm in enthusiasm makes people sober, and enthusiasm in calm makes people persistent.