Summary of wireless troubleshooting points

Wireless troubleshooting is what we will explain the content of this article. To cut into our theme from four aspects. Includes whether it is a hardware issue, how the access point is connected, whether the device is configured incorrectly, and whether multiple access points are not in the customer list.

Wireless troubleshooting One, is a hardware problem

When there is a problem with the wireless network, if only the individual terminals cannot connect, it is most likely that a point in many access points has failed. In general, the problem can be roughly judged by looking at the physical location of the client with network problems.

And when all terminals cannot connect, the problem may come from many ways. For example, there is only one access point in the network, the access point may have hardware problems or configuration errors. In addition, it is possible that the external interference is too large, or wireless access point and wired network connection between the problem and so on.

Wireless troubleshooting two, how to connect the access point

To determine why a network problem cannot be connected, you can also detect whether the terminals are properly connected to the wireless access point. A simple detection method is to ping the IP address of the wireless access point, if the wireless access point is not responding, there may be a problem with the wireless connection between the computer and the wireless access point, or the wireless access point itself has failed. To determine what exactly is the problem, you can try to ping the wireless access point IP address from the wireless client, if successful, that the computer's network connection part of the problem may have occurred, such as cable damage.

Wireless troubleshooting three, the device is configured incorrectly

The quality of the wireless network device itself can generally be trusted, so the biggest source of problem is the configuration of the device, not the hardware itself. For example, you can ping directly to the wireless access point through the network cable, but not by wireless ping to it, then the basic can be found that the fault of the wireless access point is only a temporary lack of signal, channel deviation and so on. The direction of the check configuration can be the service Area identifier (SSID), the WEP key matching between devices, and so on.

Wireless troubleshooting four, multiple access points are not in the customer list

The general wireless access Point has a list of customers, and only the end customers in the list can access it, so this may also be a source of network problems. Since this list records all the MAC addresses of the wireless terminals that can access the access point, and normally this feature is not activated, when it is activated, if no MAC address is saved in this list, there will be no connection.

To sum up, the most common fault of wireless networks is the wireless connection, which causes many of them from software configuration. Therefore, in the wireless network troubleshooting process, the spirit of "first soft after the hard" principle, patience and careful conduct.