Teach you how to develop unified communication policy planning

The implementation of unified communication policies affects the information technology operation mode, staff communication, WAN performance, and many other aspects.

During the optimization of the Unified Communication Network, a unified communication policy should be planned before the device is deployed. In general, network and telecommunications staff are in a rush to start the project. At this time, the progress should be slowed down, the communication strategy should be carefully studied, and all the details should be confirmed, to ensure the successful implementation of the project.

On the surface, it seems easy to implement all this, but the network team must first determine what the implementation of unified communication means to their own company.

The Nemertes research institute defines Unified Communication as an architecture instead of a product, application, or service. Unified Communication is a model that integrates various communication and collaboration applications into a new interface, gateway, and function to support internal and external communication. The user interfaces of these applications include IP phones, real-time communication dashboards, mobile devices, office applications, custom devices, and specific devices.

Real-time presentation is an important feature of Unified Communication, allowing applications to share user information and online status. The Unified Communication architecture system covers interfaces for communication with external systems through the network service or service-oriented Architecture (SOA) framework, such as the traditional Programmable switch (PBX) external wireless networks and other business applications. In addition, the Unified Communication architecture also includes core infrastructure to support applications, such as management, directory and security services.

In view of this extensive connotation, IT can be seen that unified communication is not implemented by IT personnel in the short term. IT is an architecture that will not change over time. It can be integrated with its application, communication, and collaboration functions in an endless manner, so it will never be truly perfect.

Defining Unified Communication seems simple, but in fact it is not easy. The focus of the differences is mainly on whether the application should be an integral part of the Unified Communication architecture system, whether the supplier should be included in the candidate list, and how to make security and compatibility play a role, and whether enterprise applications should be integrated into collaborative applications. In addition, the definition of Unified Communication may change over time. Other factors, such as bulk purchases of business units, applications or security project plans related to IT enterprises, will influence the positioning of Unified Communication.

Assuming that Unified Communication changes the form of integrated applications and services for enterprises and the way individual users work, it can be imagined that a large number of real-time and non-real-time business needs compete for limited resources will put a huge pressure on the network. With the company's deployment process, Unified Communication can cover IP phones, video conferences, audio conferences, online conferences, unified messaging, instant messaging, real-time presentation, wikis, blogs, and social networks. Any of these applications can be integrated with existing enterprise applications, such as ERP, Customer Resource Management (CRM), and sales force automation (SFA ). The network and application team can extend the combination of any function to mobile devices.

So how can a network that has handled predictable and non-latency-sensitive traffic be able to process tasks that combine real-time and non-real-time performance levels? Once the network starts and runs, it is critical to select the correct network technology, management tools, and optimization devices.

1. Four steps required for unified communications enterprise deployment
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