The computer doesn't shut down properly.

This is the failure of the shutdown function or an abnormal failure. How to solve this kind of trouble?





, shutdown process and fault reason




The Shutdown program for
Windows will perform the following functions during shutdown: Complete all disk writes, clear the disk cache, perform a close window program, close all currently running programs, and convert all protected-mode drivers to Cheng Shi mode.





The main causes of shutdown failures for Windows systems are the failure to select sound files when exiting Windows, improper configuration or damage to hardware, incompatible BIOS settings, and improper setup of Advanced power Management or advanced configuration and power connectors in the BIOS No IRQ is assigned to the video card in real mode, a program or TSR program may not be properly shut down, an incompatible, corrupted, or conflicting device driver is loaded, and so on.





second, fault analysis and solution





1. Sound files are corrupted when you exit Windows





First, you can determine whether the exit Windows sound file is corrupted-click start → settings → control Panel, and then double-click Sound. In the Events box, click Exit Windows. In Name, click (None), and then click OK, and then close the computer. If Windows shuts down properly, the problem is caused by exiting the sound file, to resolve this issue, select one of the following actions: Restore sound files from backup; Reinstall programs that provide sound files; Configure Windows to not play "Exit Windows" sound files.





2. Fast Shutdown not normal





and Fast shutdown is a new feature in Windows 98 that can significantly reduce shutdown time. However, this feature is incompatible with some hardware and may cause the computer to stop responding if the hardware is installed on your computer. You can disable the quick shutdown by clicking start → run, typing "Msconfig" in the Open box, and clicking OK (see Figure 1). Click advanced → disable fast shutdown, click OK, and click OK again. The system prompts you to restart the computer. If your computer shuts down correctly, the Quick Shutdown feature may not be compatible with one or more hardware devices that are installed on your computer.





3. Note "Advanced Power Management"




The Advanced Power Management (APM) feature on the
computer can also cause shutdown crashes or black screen problems. To determine if APM will cause a shutdown problem, click start → settings → control Panel, and then double-click System. On the Device Manager tab, double-click System devices. Double-click Advanced Power Management in the list of devices, select the Settings tab, and then click to clear the Enable power management check box. Click OK continuously until you return to Control Panel. Restart the computer. Turn off the computer, and if the computer shuts down properly, the problem may be APM.





4. Start shutdown failure





When you use the computer, you will often encounter when Windows just started when the "you can safely shut down the computer", or at the start of the shutdown or shut down when the failure of the restart. This type of failure is generally caused by damage to Wininit.exe or Vmm32.vxd files. The workaround is to reset the two files from the Windows Installer Compression pack. Enter Windowssystem subdirectory, rename Vmm32.vxd to vmm32.xxx for backup, then click "Start" → "program" → "Attachment" → "System Tools" → "System Information". Click Tools in the menu bar, select System File Checker, click Extract a file from Setup disk (see Figure 2), and then type "Wininit.exe" or "Vmm32.vxd" in the file to extract box. Click Start, and then follow the on-screen prompts to extract the files from your Windows CD-ROM or Setup disk to the C:windowssystem folder, and then repeat this step to replace the file Wininit.exe or Vmm32.vxd.





5.bootlog.txt File Error





In addition, locating problems in Bootlog.txt files can also cause shutdown black screen faults. You can first use a text editor, such as Notepad, to check the "terminate=" entry in the Bootlog.txt file. These entries are at the end of the file and can provide clues as to the cause of the problem. For each "terminate=" entry, find the matching "endterminate=" entry.





Terminate=query drivers indicates a problem with the memory management program;





Terminate=unload indicates that network is in conflict with real mode or network driver in Config.sys;





Terminate=reset display indicates that the video driver may need to be updated;





Terminate=rit indicates a problem with the sound card or mouse driver;





Terminate=win32 indicates that problems associated with 32-bit programs block threads.





Windows 98 can be closed successfully if the last act of Bootlog.txt file is "Endterminate=kernel".





6.config.sys or Autoexec.bat have problems





In addition, can you check for conflicts in Config.sys files or Autoexec.bat files? To determine if there is a conflict in the Config.sys file or Autoexec.bat file, click Start, and then click Run. In the Open box, type Msconfig, and then click OK. Click Diagnostics Startup, and then OK. When you are prompted to restart your computer, click OK. If the computer is not starting or shutting down correctly, determine which line of the Config.sys or Autoexec.bat file caused the problem.





To determine which row is causing the problem, restart the computer. Hold down the CTRL key while the computer restarts. From the "Startup" menu, choose Safe Mode. Click Start after starting, and then hit run. In the Open box, type Msconfig, and then click OK. Click to clear the check boxes for the Config.sys and Autoexec.bat tabs that do not contain Windows icon rows. Using this Config.sys file, click to enable a row. Click OK. When prompted to restart the computer, click OK. If the computer starts and shuts down correctly, enable another row, and repeat the steps above to gradually enable the rows in the Config.sys and Autoexec.bat files until the problem is found.





7. Internal system problems





In addition, you can determine whether there are internal system issues. Click "Start" → "Run". In the Open box, type Msconfig, and then click OK. On the General tab, click Advanced. Click to clear the following check boxes in the Advanced troubleshooting settings, and then click OK: Disable system ROM breakpoints; Disable virtual HD Irq;emm does not contain a000-ffff. When you are prompted to restart your computer, click OK. If your computer starts normally, you can repeat the steps above, but click to select a check box in the step when you click to clear the following check boxes in the Advanced troubleshooting settings. Repeat this process, each time you select a different check box until you find that the computer does not shut down properly. Once you find that your computer cannot be restarted or closed, repeat the steps above again to clear the check box that you just selected.





8. Check CMOS settings





CMOS settings will also cause computer shutdown problem, everyone in the computer startup can press "Del" key into the CMOS settings page, focus on checking CPU FSB, power management, virus detection, IRQ in the disconnect, the disk boot sequence, and other options are set correctly. You can refer to your motherboard specification for a detailed set of instructions. If you are not very understanding of its settings, it is recommended that you directly in the CMOS load or remove the CMOS battery, short patch jumper, choose factory default settings can be.





9. Hardware problems





In addition, some problems with the BIOS itself or problems with the hardware system itself can cause a shutdown failure. When you find that you have installed a new hardware in the shutdown of the system hangs of the situation, such as the monitor black screen, the keyboard mouse is not responding, it is likely to be configured for the new hardware driver compatibility issues. To solve this third-party hardware incompatibility problem, is generally to the hardware manufacturer's website to find solutions, find the latest driver of the device and download the installation into your machine system, generally can solve the problem.





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solve the problem of not normal shutdown


had some friends asked the author: why my Computer can not automatically shutdown? I have to solve these problems for them, and by the way the experience "up to the theory." I believe this article can also help you solve some problems.





for ATX Powered computers, Windows 98 provides a computer's automatic shutdown function. But in many cases, our computer is not able to smoothly shut down the machine, sometimes in the process of shutdown or loss of response, so that we have to restart the computer or mandatory power off the computer. Is there a way to get the computer off the machine and not fail? Let's analyze the reason together.





One, the shutdown has music





many friends like to set up a music shutdown in the sound settings of the control panel, adding some anger to the cold computer. If the shutdown music file is corrupted for some reason, it will fail when the shutdown program is performed. If your computer does not shut down properly, and you just set the shutdown music, you may want to first gatekeeper music set to "None" (Figure 1), and then try again.





two, drive incompatible




Incompatible
hardware drivers can also cause the computer to not shut down properly. Here is a trick, every time Windows 98 shutdown failed, will be in the C-packing directory in the Bootlog.txt file to make a record, find the "terminate=" and "endterminate=", where the shutdown recorded the reason for the failure.





Take the computer that I'm using now, at the beginning I used a piece of xiaoying pa TNT2 M64 graphics card, at first very normal, and then I found that as long as the 3D game after running, regardless of the length of time, after exiting the game if immediately shut down, must fail, must be restarted after the normal shutdown. So I checked the Bootlog.txt file after the shutdown failed, and at the end of the file, I found a few records:





Terminate=reset Display





Endterminate=reset Display





Endterminate=user





from the record, as if the shutdown failure and video card has some relationship, so I installed the driver CD on the TNT2 version of the driver, the failure still exists. The latest DirectX 8.1 is installed and still does not solve the problem. Finally, after running the DirectX Diagnostics Tool "DxDiag" (which is in the C:Program Filesdirectxsetup directory), you are prompted in the Display page to "file Nvdisp.drv is not digitally signed ..." It seems that I installed the TNT2 driver did not pass the Microsoft certification, so I downloaded the internet TNT2 nvidia_whql (that is, through the Microsoft certification) The latest driver 28.32 WHQL version for Windows 9X, after installation restart, run the "DxDiag" program again , in the "Show" page prompts "no problem found", at this time running a variety of 3D games can be smoothly shutdown.





After many tests, found that the general shutdown failure, as long as the hardware itself is not a fault, you can check the Bootlog.txt file to find out why. The records listed below may cause the computer shutdown to fail, you can find out the reason according to the Bootlog.txt of your own computer:





terminate=query Drivers Memory management program is problematic




Real-mode Network driver conflicts in
terminate=unload network network and Config.sys





terminate=reset display video card setup or driver problem




The
Terminate=rit sound card or some old mouse driver has a timer-related problem





Terminate=win32 Some 32-bit programs lock Threads





everyone can according to their own computer situation, by comparing the above several reasons, to find and solve the computer shutdown failure.





three, software difficult to exit





sometimes shutdown failure is not the reason for the computer system itself, but because some programs do not exit properly when the shutdown. Many friends do not shut down all running programs or software until they shut down, but turn them off automatically when Windows shuts down. It is true that most software or programs can be automatically turned off when the computer is shutting down, but there are a few that are not automatically withdrawn, so it is necessary to check when the computer shuts down and what software or programs are running. 3lian.com





I found that the computer is often unable to shut down normally, disabling the "Fast shutdown" or not. Later found that when the computer ran a software (because the software is resident memory, after the operation will automatically appear in the system tray), if I shut down the computer did not exit it from the system tray, it will certainly appear unable to shutdown the phenomenon. Before shutting down the computer, you can shut down the running software. Therefore, it is best to quit the various programs that are being executed, and then perform the shutdown command when shutting down the computer.





Four, haste makes waste





Windows 98 Shutdown program itself there is a bug, this is the "Fast shutdown", in many cases it is so that we can not shut down properly, is the so-called "haste and waste."




The
workaround is simple, "Disable fast shutdown." Click "Start" → "Run", enter "msconfig" and click "OK". The System Configuration Utility window appears, click on the General page, and then click the Advanced option, and in the Advanced Troubleshooting Settings window that appears, the "Disable Fast Shutdown" selection is preceded by a tick (Figure 2), which completes the entire operation.