The difference between senior managers and ordinary managers

We always love to learn other people's knowledge

But do not want to discover and summarize their own knowledge

If we can constantly reflect and summarize

Well, each of us is our own best teacher.

Drucker said that managers must be effective, South elder brother think managers are the root cause of effectiveness is not in education, not in age, also does not lie in how many big-names leadership courses, more important is to manage the way of thinking problems, Today South elder brother unifies own management practice as well as in the training discovers the senior manager and the general manager's difference, shares to everybody.

The general manager's attitude towards subordinates

EQ is an important trait of managers, and the main manifestation of high EQ in managers is emotional stability. For junior managers, their emotions are easily by the behavior of employees, and can not be adjusted in a timely manner, if the staff error or work performance is not ideal, the junior managers will fall into the negative mood, in South Brother's leadership development Project found that many technical managers said, in fact, they really do not want to bring the team, The important reason is that the frustration of the team led to the negative emotions, really unbearable, or do the technology simple! In addition, it is often the personal achievement that brings excitement to junior managers, not the achievement of the team, so when the team members achieve excellent work results, they can not show the emotional state of excitement!

Senior manager's attitude towards subordinates

Many of the senior managers who have approached South have a common trait that they have a high energy state: when you talk to them or work together, you feel comfortable and admirable. They are a warm male or a goddess, Wendell Elegant, give you the impression of sunshine, self-confidence; If you must oppose the opinion, South elder brother May think Ta may have gone to senior manager's position, but still is the mentality of junior supervisor.

General Manager's thinking mode and work pursuit

The difference between the general manager and senior manager in the way of thinking and the pursuit of work is mainly embodied in the following three aspects:

　　mode of thinking: The general Manager can realize the importance and significance of carding business process, but because of lack of basic logic, can not understand the internal logic between business modules, or is in a simple patchwork work state, the comprehensive utilization rate of people, things and objects is low.

　　expression: This is another layer of the image of the manager to the team members to convey corporate culture, customer requirements and task objectives appear in the situation, a word: boiled dumplings in the teapot, there is no mouth to say! This is often the problem of technical managers, South Elder brother in the teaching of "concise expression" and "simple task counseling" found that this situation is quite common ...

　　Job Pursuit: The general executive delivery results are often "almost" on the line, better than before the line! This is an important reason why the vast majority of teams are unable to create superior products or services.

The thinking mode of senior manager and the pursuit of work

　　mode of thinking: senior executives can understand the internal logic between the business modules, the team within the people, things, the use of comprehensive utilization, as far as possible, to make the best use of, to make the most of each element to a suitable location, in his mind there is no waste and scrap concept.

　　expression: Senior managers pay great attention to the simplicity and ease of expression, they can use structural thinking to think about the problem, in a visual way to express, both easy to understand and the right words to the point.

　　The pursuit of work: most senior managers have the pursuit of excellence in the mind, so-so-so-so-so-so rare, they can be quickly iterative way to give users the best experience! Even beyond the needs of the customer service. Here South elder brother reminds of a piece about the seabed fishing: a customer wants to have not eaten the watermelon pack back, the result waiter disagree! Customer a bit uncomfortable, in a moment, the service staff holding a watermelon back, said: "Cut the unsanitary, you still pack this"! Meng Meng da, this you ya, this service who suffer, this is a good example of exceeding customer expectations.

The response of ordinary managers to work failure

In the face of job failures, junior managers tend to see their employees ' problems first, and think that the cause of the error is the employee's execution disadvantage and the rude blaming of the employees, ignoring their own management responsibilities in the following eight areas:

• Did you choose the right person?
• Is the mission clear?
• Do you have coaching staff?
• Are there motivating employees?
• Do you have control before, during, and after?
• Is the resource configured enough?
• Do you work with other departments?
• Does the external condition change?

Senior manager responds to work mistakes

Senior managers face the problem, first reflect on their management responsibilities, and then share responsibility with employees, and promote staff to solve the problem!

Work flow for general managers

The general manager of a typical problem is the lack of planning for the team work, a lot of work according to their own logic to start, and ignore the team-style work method, in the actual work of the most typical example is the temporary task more, more sudden task, the whole team will be brought into this vicious circle, Managers and team members are both physically and mentally exhausted.

Senior Executive Workflow

A typical working method for senior managers is to project and modularize departmental work, and to clearly plan departmental work paths based on departmental or company performance requirements, to know when, what each person in the team should do, and to continuously optimize the path to keep the department running smoothly!

General Manager's working status

Many junior supervisors have a state in which the people of the mountains call this state "three minutes of blood":

• In understanding the task stage, lack of patience and carefulness, unwilling to listen to the intentions of customers and superiors, and eager to do;
• In the design of the solution stage is a fanciful, imaginative, very ambitious goals;
• In the implementation phase but suddenly wither down;

This is the above his business of our mountain people, but also can not be practical performance ....

Senior Manager Working Status

The senior manager's job is to maintain a high level of passion: In their world of thinking, there has been a self-motivated mechanism, which is to have fun in the process of solving problems, to be able to persist until the end, to witness the realization of their ideas. Reached Maslow's "self-realization" stage, from this point of view, senior managers have never worked for money, but in the work to earn enough money.

The general manager faces the difficult mentality

The primary manager is always at the foot of the mountain and sees difficulties, setbacks or risks, often complaining or dissatisfied with the team.

Senior managers face a difficult mindset

Senior managers to the perspective of the problem is to stand on the hill to see the mountain, can see the infinite possibilities to solve problems, hidden in the problem behind the method, the proceeds can be dug out, and lead the team to enjoy the process of digging and rich profits, become the biggest winner in the war!

What the manager is going to do.

It's not easy to be a good manager! They want to control people, directors, and guaranteed profits! If you meet, please cherish such a leader! A company is like the sea, give you a platform to display talent, and the good manager is a captain, a lighthouse! For you to move in the direction of the light and energy is brought! At the end of 2014, I really appreciate the good leaders who have coached you, led you and criticized you.

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The difference between senior managers and ordinary managers