The elephant of demand

We have known the story of "elephant" since childhood, but we seldom realize that our users often play the role of the blind in the story.

In general, in the enterprise development process, the user side of the project leader will describe a whole business structure, and then the Department of Business staff will tell us the details of the business. It looks perfect, and we have no reason to believe that this seemingly clear, simple task will not be completed in the end.

Yes, at first we were very clear about what kind of elephant the user needs, and we can even tell how many wrinkles the elephant should have! However, when elephants are brought in front of the user, unpredictable changes occur.

The commander in charge of the fighting said: "Ivory is too short, although in line with our original specifications, but we still hope to be able to increase the ivory 1 meters, such an elephant more combat effectiveness!" For the creator of the program ape, this request is not what, the big hand a wave, the ivory becomes 1 meters long!

After a few days, the general ran over to say: because of too bent, ivory's lethality is not as powerful as he imagined, ivory should be straight. Well, the program ape says: Humble mortal, I can satisfy your supplication! Then the big hand swings, the ivory becomes straight and sharp! Well, it's a pious reward for you.

The general joyfully led the elephant to attack the enemy, sure enough, Invincible, Gongwubuke, enemy such! Program Ape Very satisfied, the general satisfaction of all to cry.

However, not happy half, the breeder angrily to question the program ape: The elephant can not eat, are starving! Nani? What's going on?? Wasn't it all good the other day???

It is the long and straight ivory that is the curse, how can this be good ... As the Creator's procedure, the ape naturally does not think he is wrong, how can humble mortals question the great creator?

This way, I can make the elephant's mouth more prominent, until it can eat normally!

After a few days, the general reflects the elephant run always falls, well, although this is not very good, but I can make the elephant's legs more flexible, the brain reacts faster, so it will not falls.

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In the end, the creator said no. So the project failed completely .....

Well, the user's needs are often the case, at first it was reasonable, but slowly it was wrong. Because as the individual user is like the blind, they do not know also is not responsible for the result of the demand, often put forward some seemingly reasonable, actually also reasonable is only very one-sided demand. When we do this without analysis, we inevitably have an unpredictable impact on other businesses. If we just take a piecemeal, this effect will spread like a virus in your supposedly healthy system, eventually crashing the whole system.

In fact, the initial solution should be to increase the number of knives that can be fixed on ivory! Because this is not the problem of ivory at all.

The elephant of demand