The handset does not receive the Taobao check code is what reason causes?

Because Taobao through the mobile phone Communication service provider gateway to the member to send the phone check code, if a long time to receive the phone check code, may be due to the following reasons:

1, mobile communication service provider Gateway Anomaly

Workaround: Apply again for a time period.

2, holiday mobile communication service provider SMS send congestion

Workaround: Apply again for a time period.

3, unsupported mobile phone number segment

Solution: Due to mobile communication service provider Gateway restrictions, currently temporarily support the following number of mobile phones:

Move: 134,135,136,137,138,139,147,150,151,152,157,158,159,182,187,188

Unicom: 130,131,132,155,156,183,185,186

Telecom: 133,153,180,189

4, the people around can be used normally, but they always do not receive

Solution: May be the reason for the phone itself, it is suggested that the mobile phone card to another person's mobile phone to try again.

If you repeatedly try to still not receive the phone check code, resulting in can not self-service such as: Taobao account Registration/activation, retrieve password/password protection, stolen opened business. It is recommended that you can do it by mail self-service.