The meaning of CRM

What does CRM mean. CRM is customer relationship management, which means that the enterprise uses CRM to manage the relationship between customers. CRM is a method and process to acquire, maintain and increase profitable customers. CRM is a business strategy for selecting and managing valuable customers and their relationships, and CRM requires customer-centric business philosophy and corporate culture to support effective marketing, sales and service processes. If the enterprise has the correct leadership, strategy and enterprise culture, CRM application will achieve effective customer relationship management for the enterprise. CRM is not only a new, international leading, customer-centric enterprise management theory, business philosophy and business Operation model, but also a kind of information technology as a means to effectively improve enterprise profitability, customer satisfaction, employee productivity of the specific software and implementation methods. Now many companies have introduced this kind of software, you still do not know CRM, prove that you really outdated, you should seriously learn to understand. If the landlord has the company needs this kind of management, I suggest the landlord with the management of 123 CRM. Management 123 CRM does not need to install the software, does not need the professional technical personnel to operate, does not need to buy the server, may according to the enterprise actual situation carries on the custom development, very good yo. If you are interested can go to the Internet search management trial to see.