Many users often experience many different situations when they use a computer, such as when trying to shut down Windows, the computer does not respond or a blank screen with a blinking cursor appears. How to solve the failure of the shutdown function?
Shutdown process and failure reason:
The shutdown program for Windows will perform the following functions during shutdown: Complete all disk writes-clear disk Cache-Performs a close window program to close all currently running programs-converts all protected-mode drivers to Cheng Shi mode.
The main causes of shutdown failures in Windows systems are the failure to select sound files when exiting Windows, or improper configuration or damage to hardware; The settings for the BIOS configuration are incompatible; The Advanced power management or Advanced Configuration and Power Interface settings in the BIOS are not appropriate; No IRQ is assigned to the video card in real mode; a program or TSR program may not be properly closed; an incompatible, Corrupted or conflicting device drivers, and so on.
Fault Analysis and solution
1. Corrupted sound files when exiting Windows
First you can determine whether the exit Windows sound file is corrupted ——— open Control Panel, turn on sound, and cancel the "Exit Windows" sound. If Windows shuts down correctly, the problem is caused by exiting the sound file, to resolve this problem, you can restore the sound file from the backup or reinstall the program that provided the sound file, or you can define "exit Windows" as silent.
2. Fast shutdown not normal
A quick shutdown is a new feature in Windows98 that can significantly reduce shutdown time, but this feature is incompatible with some hardware and may cause your computer to stop responding. You can run "Msconfig" and disable Fast shutdown in the advanced option. If the computer shuts down properly, there is a problem with the incompatible hardware device.
3. Note "Advanced Power Management"
Also, the Advanced Power Management (APM) feature on your computer can cause shutdown crashes or black screen problems. To determine if APM will cause a shutdown problem, open Device Manager and open system devices. In Advanced power Management, remove the Enable power management option. If the computer shuts down normally, the problem may be APM.
4. Startup is shutdown failure
People often encounter the "you can safely shut down your computer" when Windows is just starting up, or fail to restart when you start it off or shut down. This type of failure is generally caused by damage to Wininit.exe or Vmm32.vxd files. The workaround is to reset the two files from the Windows Installer Compression pack. In the Windowssystem subdirectory, rename Vmm32.vxd to vmm32.xxx for backup, then open System Tools, select System Information ——— tools, System File Checker, select "Extract a file from the installation disk", and enter " Wininit.exe "or" Vmm32.vxd ". Repeat this step to replace the file Wininit.exe or Vmm32.vxd.