Malls, such as battlefields, cannot escape the definition of Unified Communication. How can we prepare for this battle when we decide to purchase a solution or product? The so-called "Know Yourself" and "Know Yourself" cannot be defeated. Let's take a look at the contents of the Unified Communication system first.
According to a speech made by a Communications Manager on an online forum, the central communications merchant should pay attention to the following points: first, list all possible standards; then, every Unified Communication merchant is divided into categories according to these standards. Finally, this serves as the starting point for selection. However, experts believe that this method obviously underestimates the complexity of Unified Communication.
So how should we choose? What kind of choice is wise?
"Based on your company's current business situation and development direction, you can understand your company's business needs and see if there are any special, unique, or distinctive needs, and choose from" Good ." Don Van Doren, president of UniComm Consulting LLC, advises buyers.
"If the fixed-point service is the company's main Unified Communication System Strategy, the selected Unified Communication Device solution should meet this need," he said. Otherwise, a complete set of solutions provided by the Unified Communication Service Provider will make you dizzy and have no idea where to start, and there is no practicality ."
If this is the case, we recommend that you skip the complicated list of 372 functions and try again.
After all, Unified Communication is evolving with each passing day, and new functions emerge one after another. A slight change is a new function, so do not be blinded by a wide variety of features.
More importantly, enterprises should look at the strategic vision of unified communications businesses and the development trend over the years to see how much profits they can bring to themselves.
Since the development of unified communication, many branches have been derived, and CEBP communication-driven business processes are one of them. It emphasizes the deep integration and automation of Unified Communication systems and business processes, the goal of improving overall efficiency is achieved through every small point of time in the "save" process.
As we all know, the higher the process automation level, the lower the human latency and the higher the efficiency. Considering the ROI requirements of enterprise investment, CEBP Unified Communication is becoming more and more important to business owners.
So, specifically, what are the benefits of CEBP?
First, CEBP can be used to obtain more benefits from the Unified Communication System. The benefits of CEBP are not limited to saving communication time and optimizing business processes. When it serves business processes as a software application and other applications together, it brings more benefits, for example, greatly improving efficiency and simplifying operation and maintenance.
Today, the pure hardware architecture is being abandoned step by step, and the UCaaS Unified Communication as a service) is on the contrary being respected by people. For example, Avaya's "try before buy" and other time shows a trend. Unified Communication has reached the development stage of a sales solution and service sales. In this case, software services are undoubtedly the best form of presence.
Second, CEBP can maximize the accessible range of Unified Communication and obtain a wider range of availability.
With the development of mobile technology, mobile Unified Communication-real 5A communication at any time, anywhere, any device, any network, and any application) is gradually becoming a reality. CEBP regards the Unified Communication System as a software, which can be placed on any device and initiate communication through any network in any location. The improvement in efficiency is different from that of traditional communication systems.
The mobile Unified Communication System is the trend of the future. This is evident in the hot smartphone market today. Recently, messages have been circulating about the settlement of Unified Communication clients on smartphones such as iPhone and blackberry, this is also proved. Imagine that there is no uniform communication client on a small cell phone in the middle of the country? Without easy and easy operations to adapt to the mobile phone interface, where does mobile Unified Communication start? So we can see the importance of UCaaS, and further promote the importance of CEBP in the Unified Communication Field.