Turbomail mail system Five strokes to build customer satisfaction first

Safe and versatile products and quality service has been the Turbomail market card.

Mail communication more and more favored by enterprises, in recent years, email market situation is good, each mail system vendors are busy "enclosure expansion", Turbomail mail system is uncharacteristically, slow pace, no longer sales as a hard target, but around customer satisfaction hard work, Strive to build a perfect and mature after-sale service system.

Through the authoritative market research and customer visits, Turbomail mail system in the industry, the highest level of customer satisfaction.

First, focus on the line to improve sales service capabilities

For customers, many cases of a business or product recognition and evaluation from the direct contact with his first-line marketing staff began, so the company's front-line sales staff service awareness and quality of service is essential.

"At the same time consulted a lot of business mailbox, only Turbomail sales staff in the first reply to me, and to a very professional level to answer all my questions, this point I am very satisfied, even if the quality of products no matter how good a timely advisory reply will let me lower interest in product! ”

This is when visiting the corporate mailbox user, the customer reflects to us. In addition, we also know that Turbomail will regularly organize training for frontline staff and attend expert lectures, to ensure the first time quality of service.

Second, focus on customer mail service requirements

Different customer requirements for the messaging system, which has a high demand for the technical research and development capabilities of the messaging system, such as the requirements of system integration, Outlook Address Book synchronization, integration Tencent RTX, etc., this kind of situation is not all the mail system can meet.

Third recruit, free to provide the test

Back to the column page: http://www.bianceng.cnhttp://www.bianceng.cn/Servers/Mail/

Free test, provide the public installation package, users do not need to apply, no need to sign a hard agreement free download test, first trial after payment, without any procurement risk.

Four, 24-hour technical support services

mail system upgrades need to stop the mail service, normal business hours can not be done, which requires the mail system vendor technicians to help the enterprise to complete the system upgrade service during the time of the non working hours.

"The latest version upgrade from version 430 to 520 version, a larger version span, extension wave technology engineers until late to help us to complete the upgrade, the next day we used a new version of the mail system, it is very gratifying." Zhou, the technical director of Chongqing Telecom, told us.

The five strokes, the versatile product function

function and ease of use is the most concern of customers, Turbomail adhere to the independent research and development, from the Mail Security module, System security module, to the Mail archiving module, integrated enterprise instant Messaging and mobile phone mobile clients in the same industry are the first, which is Turbomail has been leading the industry's important reasons.

Under the new market environment, to win the customer trust by the high quality service, guarantee 0 complaints, become the Turbomail mail system sustainable development right choice.