Unable to issue the ticket

The knowledge of Oracle over the past few years is basically limited to databases, and EBS is limited to installation. Recently, I started to engage in this profession, and it seems a little hard to understand.

Today, the production manager (some companies call the Planning Department) responded that the ticket could not be sent, and the Department was asked to handle it. He said that the ticket did not have a routing, and of course it could not be sent. Without any doubt, I returned the recipient's mail, saying that the routing was not created.

It wasn't long before the other party returned the mail and said it was confirmed by the company's IT department. The ticket was wrong and the machine was converted into a virtual part.

My God! Of course, you do not need to create routing for virtual parts, but you cannot open a ticket (WO ).