What if the computer can't be upgraded to Win8.1?

Law I:

1. Antivirus software (recommended to close or uninstall first)

2. Problem-driven

3. Some external devices that use incompatible wind8.1

Workaround:

1. First please confirm whether your model supports upgrade to Win8.1

2. It is recommended that you temporarily remove all non-Lenovo pre-installed external devices, such as mouse, keyboard, printer, camera and so on.

3. It is recommended that you back up important personal files, use a key restore function to restore the computer to the factory state, the operation method please refer.

4. Uninstall software and drivers that may affect updates, such as antivirus software, power management, graphics drivers, and so on.

5. Install all Windows Update Update patches, and then try to update Win8.1 in the application store.

Law II:

1 computer lack of critical update installation, this is not a major reason for the upgrade, this update is "KB 2871389", if not installed this update can not upgrade the system, of course, you can also try to put the other patches are playing, Avoid some of the errors that occur after win8.1 due to patch problems.

2 upgrade to Win8.1 is required with the WDDM driver of the Dirdectx 9 installation files, we need to update in a timely manner.

3 account we have to log in to our Microsoft account login system before we can upgrade.

4 Some software will also interfere with the upgrade of the system, such as an anti-virus software interference, a hardware driver settings, etc., we can try to uninstall antivirus software after all important patches can generally be upgraded.

        Note : more Wonderful tutorials please focus on the Triple computer Tutorials section, triple Computer office group: 189034526 Welcome to join