What if the assistant doesn't respond?

1, to the engine management interface to view engine status

(1) standby, connected to normal state

(2) If not started, to drive the wizard to update the graphics driver

(3) Connection exception:

A. Quit the computer to install the Phone helper class software, restart the assistant;

B. You can try restarting the assistant to see if the engine status is normal;

C. The above methods can not be solved, please add customer service qq:2539234310, our official technicians will help you to solve the problem remotely.

2, click Reboot Engine to see if the engine can be displayed properly

(1) If there is an unlimited start:

A. First of all, confirm that the automatic installation of Assistant engine management is not a problem (the following items: color is 32 bits, opengl2.0 support, NETFramework 2.0 SP2 whether the installation, C disk space is not enough)

B. Press keyboard shortcuts: Ctrl+alt+delete, click "Start Task Manager", see if there is Nk-service.exe (the latest version) of the process Kp-service.exe (the classic version), if there is, you need to update your computer graphics driver

C. Then, open the assistant---set up---data operation---data cleanup

Note: If none of the above is the case, first make sure that there are 360 security guards and the like or other means to prohibit the bluestacks and the. NET Framework (Microsoft. NETFramework NGEN) boot function, there is a ban on the recovery, and then uninstall the Android engine and then reload. When installed, first turn off the anti-virus software and firewall, otherwise the service will be intercepted.

(2) If the click No response, recommended to update the graphics driver, uninstall off the anti-virus and then install the engine

(3) If the normal display, the operation of the engine, uninstall the application reinstall test

Note: If the operation of the above can not be normal operation, start the engine did not respond or the gravity of the script can not edit the save, please check whether the network environment for Internet cafes, some of the internet cafes will intercept, suggest a change of internet cafes.