What if the tplink router cannot find the 5G signal of the router?

Note: The interface style of different routers may be different, and the corresponding troubleshooting methods may be different. However, the differences are not very small.

Possible causes:Wireless terminals do not support 5G frequency bands.

Solution:Please check the wireless terminal product manual or ask the device manufacturer to confirm whether the wireless terminal supports the 5G Band.

Possible causes:The wireless router does not support 5G Band.

Solution:Please check the wireless router product manual or the consulting equipment manufacturer to confirm whether the wireless router supports the 5G Band. If you use TP-LINK wireless router, view the device baseline labeled with"Dual-band", Indicating that the wireless router supports 5G Band.

Possible causes:5G frequency band of the wireless router is not enabled.

Solution:Enable the 5G function of the wireless router. For more information about how to set the function, see the Manual of the wireless router. If you use TP-LINK wireless router, log on to the router interface, clickWireless band settings, Confirm the selectedWireless works at the same time2.4 GHzAnd5 GHzFrequency band (802.11a/B/g/n/ac)., As shown in the following figure.

Possible causes:The SSID number of the wireless router contains Chinese or special characters, incorrect selection of the wireless channel, and Hidden SSID.

Solution:Log on to the vro management interface and check the wireless settings of the vro. For more information, see the Manual of the wireless router. If you use TP-LINK wireless router, log on to the router interface, click Wireless Settings 5 Ghz> Basic settings, Modify SSIDNo. It is a combination of numbers and letters.ChannelRecommended149,153,157,161,165. Make sure thatSSIDBroadcastIs enabled, as shown in the following figure.

Possible causes:The wireless terminal is too far away from the wireless router, or the middle wall or obstacle, causing serious attenuation of the wireless signal.

Solution:Place the wireless terminal and the wireless router in the same room and search for 5G signals at a close distance.

Possible causes:5G function faults of wireless terminals or routers.

Solution:Replacing other wireless terminals that support 5G frequency bands: if other wireless terminals can search for 5G signals, the 5G function of the wireless terminal is faulty; if no wireless terminal can find the 5G signal of the wireless router, it may be that the 5G function of the wireless router fails. Contact the corresponding equipment manufacturer for troubleshooting.