Fault symptom:
1. "the product or component required to install Windows Live Message does not exist. The installation is terminated ";
2. Please reinstall the windows Live program with the error hr: 0x00000000.
Cause analysis:
1. Software redundancy still exists in the computer due to incomplete uninstall of MSN.
II. Improper operations may cause damage or loss of system files required for installing MSN in the system.
Solution:
For the first reason, we can use Microsoft's tool windows installer clean up.
Http://download.pchome.net/system/cleanup/detail-165578.html
1. Download and unzip the package and install and run it directly;
2. The main interface of the software displays the software that can be deleted. Find the msn file and select clear all;
3. Restart your computer and then reinstall msn.
For the second reason, we recommend that you install windows Live Messenger (msn) Green to go to the advertisement version.
Http://download.pchome.net/internet/communications/msn/down-165582-1.html
