What should I do if the buyer does not confirm receipt or the seller renews the goods?

What should I do if the buyer does not confirm receiving the goods?

This is the same as Taobao. As long as the buyer does not apply for a refund, the system will automatically send the money to your Alipay account within one week.

Of course, if you have time, we can contact the buyer to confirm the receipt.

What should I do if the seller of Xianyu sells goods?

First, the free fish reminder delivery function, we just need to purchase the free fish product interface click to remind delivery.

Second, apply for a refund. Then, the seller can order the goods. If you apply for a refund after the seller orders the goods, the seller will ask you to return the goods. Therefore, it is best to collect evidence that the recipient has not delivered the goods, transaction status screenshots, chat history screenshots, etc. (note that the chat record screenshot method should be in the record manager, screenshots of the chat recipient's name are displayed on the left ).

Third, if you don't want to sell it, we can click "take a picture and don't sell it", and then our customer service will help us deal with it.