Where is the spring of unified communications for small and medium-sized enterprises?

Compared with traditional communication office innovation capabilities, slow response, and other factors, enterprises in the mobile Internet era have to shoulder the heavy responsibilities, and the Business Model of Integrated Innovation continues to move forward, the concept of Unified Communication has been embedded in the modern enterprise office market. In order to maintain a competitive advantage in today's ever-changing business environment, the rapid growth of mobile office demands has enabled unified communications as the key driving force for mobile office work, enterprises realize that employees must communicate and collaborate in various ways to maximize production efficiency.

It is reported that foreign equipment providers, service providers, such as Cisco, Avaya, and Microsoft have all launched solutions for Small and Medium-sized Enterprises in China. However, due to complicated solutions, high costs, and disconnections with enterprise IT systems, A considerable number of domestic governments and enterprises, especially small and medium-sized enterprises, have not met their UC needs, which makes small and medium-sized enterprises eager to develop somewhat unknown ......

After Unified Communication is widely used by foreign vendors, Chinese local service providers must cooperate with technology R & D and innovative marketing modes in combination with enterprise-level user needs to shoulder this banner, in order to make the market a new flower. Next, let's take a look at the spring of the Unified Communication between small and medium-sized enterprises on the EGO unified collaboration platform?

Requirement 1: Low IT budget and lack of professional technical personnel for maintenance

The EGO unified collaboration platform developed by yuante communication is a software service platform based on the SaaS model. It not only removes the traditional software authorization fee, but also deploys the application software on the unified server, end users are not charged for upgrading and maintaining server hardware, network security equipment, and software. Customers do not need to pay for IT investments other than personal computer and Internet connections, you can obtain the required software and services through the Internet.

Requirement 2: Mature communication technology and collaborative office capabilities

Since it is a Unified Communication product, the customer is most concerned about the maturity of the product's communication technology, whether it can ensure high degree of adhesion of collaborative office capabilities. According to the product manager of yuent Communications Department, the EGO unified collaboration platform integrates many years of R & D technology in the communication field, not only covering over the same level of instant messaging products, taking into account the high aggregation requirements of enterprise business management, function modules such as workflow, knowledge base, customer management, online customer service, and schedule management are integrated into the platform to help customers sort out their businesses efficiently, communicate and maintain internal and external relations in a timely manner.

Requirement 3: user-friendly and easy to operate

In the face of complicated business processes, the simplicity of operations and the optimized design of the interface determine whether the customer uses this product. The survey shows that after enterprises use the EGO platform to work, their business efficiency is improved by 30%. This indicator is reflected in the seamless connectivity between functional modules. Through data sharing and data analysis, the system will customize reasonable business processes according to the customer's objectives, so that the customer can focus more on the development of core business.

In addition to the above three user requirements, technological innovation and customized services suitable for local merchants will all become indicators for future Unified Communication Technology Assessment, providers need to develop products in a qualitative and quantitative manner based on the target customer group, so that SMEs can see their own spring.