Why do I buy books in Joyo (2)

In fact, the title of today should be compared with "Dangdang and Joyo book purchase. This title is used to continue the previous article. Article Why did I buy books in Joyo? I made a book at Joyo and Dangdang at almost the same time last night. Today, I observed the delivery speed of both of them, and I want to write them down. On the occasion of the New Year, I wish you a happy New Year!

First of all, I am not paranoid. I am not so busy. I have to go to two websites to book books, not to mention the gunners. I just talk about my experiences and feelings as an ordinary consumer, if the feeling is subjective, then the experience is objective.ProgramSo we can talk with data. : D ~ In addition, the reason for comparing the two companies was that the two were involved in a verbal war for the world's No. 1 Chinese bookstore last year, which was difficult to distinguish and used as a consumer, no matter who is the first, I only care about the services actually enjoyed.

Yesterday was New Year's Day. I went out and made a transfer. Then I went to Shucheng to buy the popular project management romance that I had not bought before. As a result, Shucheng was gone, so I came back to order it online, check whether Dangdang is out of stock and Joyo is out of stock. When I was about to place an order at Joyo, I asked my friend if he would like to book a book by the way. She said that she wanted to book this article "people-oriented interface (Interactive System Design)", but there was no goods. I checked that both of them were out of stock. So I searched and found that there were also "Human-Computer Interaction: user-oriented design and evaluation (version 2nd)" and "elements of user experience: the user-centered web design is suitable for users who cannot judge whether the content is good or bad, but the introduction to the book is fine and the price is not expensive, so I decided to complete the book. But take a closer look, these two books are only available in Dangdang, but Joyo is unavailable. In the end, I had to place orders in the two companies: item management was ordered in Joyo, and the last two orders were ordered in Dangdang, which also compared the services of the two.

Today, I have been paying attention to the delivery speed of the two online. Later, the results came out, and I captured the figure. Let's make a comparison:

For Joyo orders, the total time from the order (22:42:06) to the delivery (17:45:36) is about 19 hours, free of freight;

For Dangdang orders, the total time from the order (22:42:36) to the delivery (19:13:58) is about 20.5 hours, the freight is 2 yuan;

A. in terms of delivery time, if strictly speaking, Dangdang has slowed down for more than an hour, but there are also occasional factors in this case. The problem has been explained for the time being, for example, the Dangdang order in the previous month took two days for goods distribution, and two days for goods distribution. I thought there were more orders (about two hundred and fifty orders after the discount).

B. in terms of packaging, I cannot help but mention that when the Dangdang order of the previous month was sent, all the plastic bags were rotten. Half of the books were completely naked and had mild wear and tear, which left me very dissatisfied at the time, however, it is not especially serious. But compared with this, Joyo chose home delivery, all of which are packed in cartons, and there is no similar situation.

C. In terms of delivery time, Joyo writes "Expected Delivery Time:-3" on the order, and can query the logistics status on the home delivery website with the package number. The Dangdang network does not exist, and I cannot know when to deliver it. As for the actual delivery time, I will add it here after receiving the book. But what I can predict is that the style of Dangdang will never arrive earlier than Joyo.
(, Joyo's book is delivered. Time is faster than I thought. This time I guess it is wrong. It is packaging: this time I didn't use a carton. It may be because a book is too small, but it still has three layers, the first layer is a plastic bag with Joyo printed. Similar to Dangdang, the second layer is a foam plastic replacement, and the outermost layer is a plastic bag. Dangdang's book is not delivered yet.
. Dangdang's book was delivered. This package was very strict, but it was just this time... )

D. for the price, see the following table:

Books	Joyo (discount price)	Dangdang (discount price)
Popular Project Management	12.60	14.10 (unavailable)
Human-Computer Interaction: Design and Evaluation Based on users (version 2nd)	21.70 (unavailable)	22.33
Elements of user experience: user-centered Web Design	18.70 (unavailable)	18.75
Freight	0	2

Make a statistical analysis of the table above. If both companies have purchased the goods, the total amount of the above orders will be charged as freight. The value of Dangdang is 57.18 yuan, and that of Joyo is 53.00 yuan, therefore, if you order at Dangdang, you need to spend 4.18 yuan more than Joyo.

E. In terms of website functions, such as searching, ranking, and displaying the list of books and materials, Dangdang is better than Joyo. However, as I mentioned in the previous article, this is not the deciding factor of purchasing behaviors. Dangdang should work hard in key links.

F. in terms of product inventory/variety completeness, Dangdang is more comprehensive than Joyo. Taking the three books for example, there are two missing Joyo, which forces me to place orders in Dangdang, in contrast, Joyo lost a customer order in this competition. Although I have not read many of these two books, I believe it is more reasonable to accumulate.

In the comparison of the above six points, except for "C. delivery Time "is not clear at the moment, Joyo is superior to Dangdang in terms of delivery speed, packaging and price, while Dangdang is better than Joyo in terms of Website Functions and variety.

At the end of the article, what I want to say is: do not compete for virtual names. The first is not the first, it doesn't matter, but the service cannot be sloppy. Only users think that you are the first, you are the first, and self-styled is self-deceiving.

In the end, we hope that both Dangdang and Joyo can improve themselves and surpass their competitors in the new year. Only in this way can our users enjoy better services.