Collection of blue screen information
Issue Signature:
Issue Event Name: BlueScreen
OS version: 6.1.7601.2.1.0.768.2
Regional Settings id:2052
For additional information about this issue:
bccode:3b
bcp1:00000000c0000005
bcp2:fffff96000157033
Bcp3:fffff88004923bb0
bcp4:0000000000000000
OS version:6_1_7601
Service PACK:1_0
Product:768_1
Solving method
You first use the "restore first once properly configured" band, and if you have a problem, try fixing it in the following ways.
Parsing from the blue screen log file is due to problems with the win32k and NTOSKRNL components. NTOSKRNL is the component of the system boot screen, possibly the component is damaged, we try to copy the file from other normal computer, copy the file to the Windows/syetem32 folder of the local system disk. And Win32k.sys is due to the driver problem, suggest you update your computer driver, to the official website download and install the latest video card and motherboard driver.