WINDOWS8 has been unable to update the problem ———— solution

Here are the detailed answers from Microsoft's official engineers:

Dear Sir: Hello! Thank you for contacting Microsoft Technical Support! I am a Microsoft Technical support engineer, my surname is Zhang. I will assist you in solving the problem. Your question number is SRX 1274238225 for your current update problem, you can refer to the following scenarios for processing, if there is an error message please send specific error message to me. One, rename the SoftwareDistribution folder: 1. Press the Windows key +x, select command Prompt (Administrator), enter "net stop wuauserv" carriage return. 2. Enter "net stop bits" and return 3. Open C:\Windows Right-click softwaredistribution Select Rename to change the file name to SoftwareDistribution.old. 4. Press the Windows key +x, select "Command Prompt (Administrator), enter" net start bits "carriage return. 5. Enter "net start Wuauserv" and return. Second, the Windows 8 Update Readiness Tool: 1. Press the Windows key +x, select command Prompt (Administrator), enter the following command separately, and go to enter. Dism.exe/online/cleanup-image/scanhealth2. After running, enter the following command and return: Dism.exe/online/cleanup-image/restorehealth three, Repair system files using the System repair command: 1. Press the Windows key +x to open command Prompt (administrator). 2. Enter "Sfc/scannow", carriage return wait for the scan to complete after all the problems still exist, please try the following to help me gather information: if it is still unable to update, please help collect the update log WindowsUpdate.log and CBS log.  1. WindowsUpdate.log in the C:\Windows root directory. 2. CBS log in the C:\Windows\Logs directory. 3. Copy the CBS folder to the desktop, and then compress the file to me note: Please be sure to exit or uninstall the three-party protection antivirus or optimize the software during the installation of the update, otherwise there may be problems with the update process due to the conflict. Please download the corresponding (KB2871389) fix pack in the link below and try the upgrade again. HTTP://SUPPORT2.MICROSOFT.COM/KB/2871389/ZH-CN If you encounter any problems in the above process, you can reply to me directly by email, I will contact you, you can also call 800 820 3800 Hotline contact me。  Thank you for choosing Microsoft products. Merry Regards! Summer zhang[email protected] Microsoft (Microsoft) Product Support engineers We uphold the customer-oriented service concept, and you are welcome to provide valuable advice or suggestions, so that we can offer better support services. Our service hours are from Monday to Friday (except public holidays) from 9:00 to 9:00, you are welcome to call the free technical Support hotline: 8008203800. Didn't find the answer you were looking for?   Click to enter the description: cid:[email protected] Ask your question, Microsoft Quiz community.

Besides, he asked me to modify the DNS service on the local network:

Note

1. I have only modified DNS in the above method and I have detected all Windows updates.

2. Other methods should also be available.

3. The last one is to upgrade directly to 8.1 and then consider the update issue.

This article is dedicated to people who are struggling to upgrade without fruit.

WINDOWS8 has been unable to update the problem ———— solution