with the expansion of bank outlets and the increase of corresponding costs, how to optimize the banking process to reduce costs has become a problem that banks, especially small and medium-sized banks have to think about. as a VTM of self-service equipment, the bank has the ability to provide clients with a full range of financial services such as public-private, international and domestic, foreign currency and financial management. as the main channel for retail banks to provide financial services, the network is faced with the following challenges in the business development process:
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dot business load distribution is uneven, part of the network business volume, customer queuing situation is serious , some network business volume is small, human waste is serious;
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VTM long-distance bank, is the innovation of banking service concept, is the perfect fusion of modern multimedia communication technology and financial service channel. Integrated use of Intelligent routing, high-clarity video communication, data transmission, etc., customers in the bank network through the VTM and backstage teller video calls, to achieve face-to-hand communication and help customers business processing, to provide users with remote counter services, can achieve the main function of traditional bank outlets, thereby replacing or diverting traditional network of artificial traffic.
Guangzhou Bai Rui anychat vtm remote banking solutions, one-stop cross-platform audio and video solutions. Provide all-weather uninterrupted service for bank outlets and realize the similar experience of the counter business. Anychat, Bai Rui Technology independent research and Development, ten years of technical accumulation, commercial. With a keen observation angle of view and rich application experience, for the industry to provide customers with customized solutions, highly praised by users.
Bai Rui Anychat vtm remote Banking Solutions:
To help the balance between artificial business and self-service business of bank channel Network;
Help Bank network to improve Office efficiency, customer service satisfaction;
Help banks innovate and transform service models that allow customers to experience a diverse and self-help business.
Anychat, Open API Interface, voice communication, high-definition video, Panorama video, communication encryption, data transmission security, has been widely used in securities video account opening, remote video signature, remote call center, video customer service and other scenarios applications.
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With the advent of the long-distance banking era, VTM helps banking service model change