Today encountered a problem, a computer to open PPT or edit ppt, the program suspended animation crashes, prompted PowerPoint has stopped working, view the log, error file for "Ntdll.dll" (also possible for other DLL files), tried the following various methods of repair (can skip the following blue Word part, See the Scarlet Letter directly):
Reregister all DLLs, run cmd as Administrator, run the for%i in (*.dll) do regsvr32/s%i command, and then run Sfc/scannow
Open Powerpoint, open file → options → add-ons, see Interactive Application Add-ons for content, go to COM Add-ins and Powerpoint add-ons if available, remove the tick before add-ons
Uninstall user-installed Input method, using Microsoft default
Re-create an administrator account to run
Start in Safe mode, Win+r run Powerpoint.exe/safe
Set Microsoft XPS Document Writer as the default printer
Open "Control Panel" → "Programs and features" → "Turn Windows features on or off" → "media features" to see if "Windows Media Player" is hooked up, if not, tick
Open PowerPoint, open file → options → advanced, and check to see if the Disabled hardware graphics acceleration item under that column is checked, such as tick, remove
none of the above methods, wasted a full half a day, log file hints, let you mistakenly think is a plug-in conflict or DLL file corruption, in fact, is not, the culprit is Microsoft's update patch, you encounter similar program crashes, especially recently appeared this problem of the computer, There is no doubt that Microsoft's November update of the two patches caused by: KB3097877 and KB3085594, thanks to http://bbs.51cto.com/thread-1173083-1.html This sticker author (after unloading, Restart on it, I uninstalled the first to solve the problem, such as no, then uninstall the second one)
Remember before also encountered similar problems, behind the row to find the cause, but also caused by the Microsoft patch, but did not do a good record, so that today encountered this problem, did not first think of the Microsoft patch problem, wasted a lot of time, Microsoft really pit!
Experience Summary: Programs such as Office or IE crash (stop working), you should first try to troubleshoot the system recently updated patches have compatibility issues, and then try other methods.
This article is from the "Progress a little every day" blog, be sure to keep this source http://yujia2015.blog.51cto.com/59379/1719644
Workarounds for PowerPoint stopped working (also for other Office components, such as Word, Excel, and so on)