Quality Wanli Line "assessment" service Panasonic Changhong Mei Ling Substandard

Source: Internet
Author: User
Keywords Panasonic
Tags broken community customers door-to-door door-to-door service haier home appliances opened
In order to attract customers, home appliances, automobiles, insurance industry, many brands opened a 24-hour service hotline, and to the community promised to answer at any time, as soon as door-to-door repair.  But if catch a rainy night, home appliances, cars broken, will there be after the sale of staff timely door-to-door service it? 24th night, Jinan, the sky in the rain, the Chinese quality of the association Jinan supervision Departments in 20 o'clock to 23 o'clock launched an unannounced operation, 24 well-known home appliances, automobiles, insurance brands within 24 hours of door-to-door service to the situation came a surprise "assessment."  Haier, Hisense, Beijing Hyundai and other 21 brands successfully passed the "assessment", and Panasonic, Changhong, Mei Ling three brands of after-sales service is not up to standard. Haier, Gree door-to-door speed the fastest "my family's Haier TV appeared black screen, there is no sound, you can now send someone to look at." My position is near Jinan yellow station. "Our Hisense refrigerator is broken, and now it's leaking, I'm going on a business trip tomorrow morning, can you come over and fix it tonight?"  "On the evening of 24th, in a meeting room at the Huang Tai Hotel in Jinan, the staff of the China Quality Wanli Promotion Association conducted unannounced visits through a hands-free telephone."  In the unannounced plan form, the reporter saw the unannounced visits of the brand including Haier, Hisense, Panasonic, Konka, LG and other electrical brands, Shanghai GM, FAW Volkswagen and other automotive brands, as well as the Pacific, such as the insurance brand security. 20 o'clock, the officers of the unannounced visits to the Chi high air-conditioning 4006757888 after-sales service phone.  About 5 seconds later, when the phone was connected, the other staff volunteered to call out their work number and asked about the customer's needs.  The officers then called the other 23 companies after-sales service hotline, for similar reasons to ask for their night home repair. 20:30, Haier appliance maintenance personnel Maampei first rushed to the Huang Tai Hotel virtual repair site, and then arrived at the scene is gree air-conditioning maintenance personnel. Around 21 o'clock, Smith water heater, million home water heaters, Beijing Hyundai, Ping An insurance and other after-sales service personnel also arrived. 12 Next Page
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