10.23 Jobs

First, business process management and reorganization
1, the essence of process management and the core is what;

The essence: structuring superior business processes

Core: Process

2, the difference between the process management and the BPR;

Difference: Process Management does not require all process reengineering

3, business process improvement process and methods, the analysis of the problem with which 2 diagrams;

Matrix diagram for Analysis

Find the reason with Fishbone diagram

4, the process of analysis and design method is which six (only a small title);

Value Chain method

ABC method

Process modeling and simulation

UML Modeling

Brainstorming and Delphi

Benchmark targeting

5, the main problem of BPR is what;

Cause instability in the organization

6, the implementation of the BPR will cause the enterprise which 3 aspects of change.

Management, operations, support

Second, knowledge management
1, for the project organization, what is knowledge.

Is the organization's own design and development results, a variety of patents, non-patented technology, design and development capabilities, project members have mastered the skills

2. What are the 4 ways to share tacit knowledge?

Coded

Talk to face

Staff rotation

Internet

Iii. Overall performance evaluation of the project
1, what is the 3E audit;

Auditing of economy, efficiency and effect

2, Hall from which 3 dimensions to investigate the system engineering.

Logic, TIME, knowledge

3, with what to solve separately: certainty, the uncertainty can be determined, non-determination of uncertainty.

Certainty: Logical Reasoning

Uncertainty in measurement: risk assessment issues

Non-deterministic uncertainties: fuzzy mathematics

10.23 Jobs