58 How can I help you?

What are the 58 help?

58 Help is 58 the same city for the vast number of users with instant messaging tools. By helping, customers and merchants can send messages directly. Help is divided into the client and the Web page two forms.

The main purpose of the web is to meet the needs of ordinary visitors to the immediate communication, users do not need to login, download, you can directly on the web session. and help the client is for the vast number of information publishers, as well as the merchant's birth. After landing, the client does not need to open 58 of the same city Web page, also can stay online status. Help clients online merchants, in addition to the client also provides the ability to save chat records, Friends Group, a button directly to the User center. Click here to download 58 Help client

Help the client and the Web version of the difference?

Help is divided into the client and the Web page two forms.

The main purpose of the web is to meet the needs of ordinary visitors to the immediate communication, and the client is for the general information publishers, as well as the merchant. Help the client installation login, will reside in the bottom right of the desktop tray, you do not need to open 58 pages, you can keep online, if you receive the customer's inquiry message, help the client can inform you the first time.

In addition, we also provide more value-added services to help clients online. On the list page, we provide a "watch online only" feature to help users filter online business information. If you help the client online (which is not available online), your information will be filtered out to give you more opportunities to display.

So, if you are an information publisher, we recommend you use the Help client.

How to use 58 help?

The first step

Step Two

Step Three

How do I use the 58 Help subscription feature?

58 Help can help you subscribe to 58 of the same city filter information.

1. Automatic System subscription:

As long as you log in to use 58 of the same city search information, when your filter is greater than or equal to 3 conditions, we will automatically save this information for you as "subscription conditions." Every day when you first log in to 58, we will automatically help you to retrieve your "subscription criteria" whether there is updated content, if there is an update, we will be on the top of the page for you to pop-up tips;

If you use the 58 Help client, then the client will be based on the update time you set up your "subscription criteria", if your "subscription conditions" have updated content, 58 help the client will pop-up window prompts you to update;

2. Manually subscribe.

On the Help client, you can view the subscription criteria that you have subscribed to, and you can change or add new subscription criteria.

First click on the "My Subscriptions" screen on the main panel of the client to help

In the Subscription Settings window, you can browse conditions that you have subscribed to, and you can delete the subscription criteria

New "Subscription conditions" can also be added;

(Add new subscription conditions, need to now 58 of the same City Site List page filter information, such as select "Rent" "Haidian" "one Bedroom", and then copy the address of the page, paste in the input box, and finally click the "Add" button, you can add a subscription)

You can also set up how to subscribe to updates and reminders

(Help subscription Update Now there are two ways to remind: 1. Main panel icon flashing reminder; 2. Pop-up alert)

How do I unsubscribe from the service?

1. Close the subscription service on the Web page.

Log in to 58 of the same city page, in the "browsing history" tick "no longer prompt", you can cancel the subscription service;

2. Turn off the subscription service on the 58 help client.

Click on the "Subscribe" button in the 58 Help client's main panel, open the Subscription Settings screen, select "Do not accept subscription", then save to complete the setup. Subscription information is no longer accepted.

How do I uninstall the 58 Help client program?

The 58 help client is an application developed based on the Adobe Air platform. Because the program under the platform does not have the uninstall menu, you need to follow the instructions to manually uninstall: "

Uninstall "58 Help" client program guidelines in Windows system

First step: Find the Control Panel

Click on the Windows Start menu-select "Control Panel"

Step two: Find 58 help

① Select "Programs and Features" in the pop-up "Control Panel" screen

② Click on the "Programs and features" screen to find the "58 Help" program

Step three: Uninstall 58 help

Click the left mouse button, select "58 Help", then choose "Uninstall" in the control bar (you can also click the right mouse button to select "Uninstall", or double-click the left mouse button to uninstall directly), you can run uninstall 58 help.

If the above uninstall guidelines still do not help you solve the problem, please contact customer service

How to install 58 Help Android mobile client?

1. Download the installation locally. Click to download

① local download 58 help Android Phone client to the computer;

② the user to connect the phone to the computer via a data cable;

③ download to the local help Android mobile client via the data cable to the SD memory card of your phone, and then find the installer on the phone, click to enter the installation process.

2. Install 58 Android phone clients via mobile helper software (such as 91 assistant, pea pod Phone helper, Tencent Mobile Butler, etc.).

① Open the Phone assistant class software;

② through the data line to connect the phone to the computer, until the phone helper class main interface display connection success;

③ into its mobile app market, search for "58 Help", click to do a button installation. or download it locally, double-click the app to install it intelligently.

3. Mobile phone Operation installation 58 help Android mobile phone client.

① use mobile phones to access Google Play, 91 assistants, pea pods, Tencent Butler, UC browser and other applications;

② find its Application market interface, search for 58 help, for smart installation.

How do I manage multi-sign-on features?

Users can manage the multi-point login feature on the 58 help desk client.

First, the user can choose to allow 58 to help the desktop and mobile version of the same time online, set up the method as follows:

The first step: Open "System Settings" on the main panel and find the "state management" interface in "Security settings".

Step Two: Check the box before "allow the desktop and mobile client to be online" (the system is checked by default), then click "OK" or "apply" to complete the setting;

Once you've finished setting up, you can use the 58 help to send and receive messages simultaneously on both your PC and your phone!

Second, if the user's phone is lost or other special reasons caused by the user to help the account in the mobile phone login non-user operation, the user can click on the "Force mobile version of the offline" button to the mobile phone users forced to kick offline to protect your account security

Other 58 Help for Android Phone FAQ?

1. Is there a charge for Android phone version 58?

Mobile phone 58 to help download and use itself is free, it is the same as mobile phone Internet operators will be based on your traffic charge GPRS traffic fee, so it is recommended that users to carry out monthly traffic.

2. How much traffic does the 58 help mobile version occupy?

Mobile phone 58 Help is based on wireless internet applications, the process of connecting networks and sending and receiving messages generates data traffic. Text message: 512 Chinese characters =1kb, when the wireless network is unstable, it increases the amount of traffic that is consumed when connecting to a network. Specific traffic charges, please ask your local mobile operator, we recommend you choose GPRS Traffic monthly package.

3. The "Login timeout" prompt appears when I log on to the Internet for 58 help?

Using the Mobile Internet login 58 Help when the "login timeout" may be due to your mobile network environment caused by poor, we recommend that you reconnect the cellular network (including WiFi, 3g/2g), and then try to sign in.

4. How do I delete a contact from my recent contacts list?

Long press the closest contact avatar you want to delete for more than 1 seconds, the system prompts you to delete the contact as prompted, as shown in the figure:

What are the notification types for 58 friends?

First, you can choose whether to receive notifications from 58 friends in the "Notifications and reminders" screen in the 58 Help client "System settings" (The system is received by default);

Second, if you agree to receive, then you will receive notification types from 58 friends as follows:

1. Private messages

2. Photo Review

3. "Who has seen me"?

What is the 58 "My Customers" feature?

"As long as you have posted the information in 58, and this information is still valid. Then please stay logged in to the 58 help client, if someone has visited your post, we will immediately remind you, and to recommend these customers to you.

You can click on the "Hi" button in the "My Customers" screen to edit the message content, actively greet the customer, and strive for business opportunities.

How do I turn on/off the 58 help "SMS Online" feature?

First, what is the 58 help "SMS Online" function?

1. If your help is not online, customer inquiries will be sent to your phone for free via SMS;

2. Directly reply to the SMS, you can chat with the customer; (Reply to SMS charges are charged by the mobile operator)

3. Every day we will be 20 messages free for you to turn into text messages, more than 20, will be saved as offline messages, log in to help, can be automatically obtained;

4. Once the SMS is online, the information you post will show you "help online".

Second, how to turn on/off 58 help "SMS Online" function?

1. Turn this feature on or off via the 58 help client:

First step: Click the System settings icon

Step Two: Click to enter the "message Mode" Settings screen

Step three: Tick/cancel the completion setting

2. Turn this feature on or off via the "Help Short Message" page in the 58 same city User Center:

Step one: Go to the "Help short Message" page of the 58 User Center in the same city. Click to enter

Step two: Tick/cancel this completion setting

What is the 58 "smart recommendations" feature?

1. Intelligent recommendation function, is a powerful customer recommendation function which is launched by 58 Help for real estate integrity broker.

2. The broker keeps logging on to the 58 help desk every day, and when a customer accesses information about his property, the system will recommend the customer's information to the broker.

3. Brokers can choose their own suitable credit listing recommended to customers.

4. The customer will receive the listing information from the broker's recommendation on the website.