9 User experience errors and solutions that web design and development often commit

Source: Internet
Author: User
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A lousy web site is like a grumpy salesman who can't convince a customer, and it's annoying, and there's nothing more frustrating about a site than a crappy user experience. This article describes 9 user experience errors and their solutions that are common in Web design and development.

Web user Experience Master Jacob Nielsen said, "A rotten web site is like a grumpy salesman," a salesman who is not only unable to convince the customer, but is annoying, there is nothing more frustrating about the site than a crappy user experience. This article describes 9 user experience errors and their solutions that are common in Web design and development.

1. It's hard to find what you're interested in.

The following well-known sites are not only outdated design, but also poor usability

  • irs.gov
  • boink.com
  • reddit.com

Why not use a more meaningful form name?

The rotated dominoes were originally navigation ...

Reddit.com, I like its concept, but the content is too hurt.

We often find it difficult to find content from a Web site, such as government sites, and since we all know that content is king, we should not let users search through thousands of menus to find something.

workaround

Simply put the information you think is important in a location that is easy to find. If your site has a huge amount of content:

  1. put a variety of content in the columns they should be in.
  2. to make your site's search function work properly. The
  3. provides clear labels and catalogs.
  4. to highlight important content. The
  5. provides localized naming.

Also, use the blur test to make your design sketches, such as 10% obfuscation, so you can see if the highlighted content is really highlighted, you can also use a intuitionhq.com class of usability testing services.

2. Crappy layout

  • Qq.com
  • allterrain.co.nz
  • Craigslist.org

Typical Chinese style of portal

There's text everywhere, you can click Everywhere

Is it easy to use? A little, nice? It's not a bit.

Content difficult to find another reason is the layout, will all the things on the home page, everywhere is Flash advertising, eyeful is text, dense, 挨挤 squeeze. The solution is to ask a Web designer to make a design of your layout. Although there are a lot of poorly laid out news sites that are still very successful, they are not the 挨挤 of the layout that makes them successful.

3. Navigation systems that are confusing to the mind

  • Lesailes.hermes.com
  • Billyconnolly.com
  • pizzacaper.com.au

The original orange, with regards to the vertical bar is used for navigation.

They said, "The picture is in thousand words ...

It looks pretty, but what's the point of Flash and HTML two versions for users?

People usually have a common expectation of navigating the menu, but we encounter a lot of strange navigation, often leaving us scratching our heads. Workaround:

  • Draw a sketch of the navigation menu first
  • Make it a little bit logical
  • Find someone to ask where they want to find specific information and arrange the menu as they say
  • Consider the target users of your site
  • Do usability testing
  • Use breadcrumbs to navigate and make sure the forward and rewind buttons work.

4. Crappy Menu Design

  • GoDaddy.com
  • Microsoft.com
  • vodafone.co.nz

There are navigation menus everywhere, but nothing can be found.

Microsoft's

The most worrying price information is nowhere to be found.

Many of the site's navigation menu layout is very unreasonable, important information is buried in the deep menu, important information need to dig for a long time to find, advertising and content mix together, and so on. Use analysis tools to analyze what is most popular, what pages stay on for the longest, which content is read frequently, and where they can be easily found.

5. Lack of progress instructions

  • dell.co.nz

Dell-It doesn't look that hard.

But where is the head when these rolls roll.

Many sites for the user's operating progress, lack of instructions, or to indicate confusion, if you are doing a long time operation, but do not know how many steps left behind, you will easily give up halfway.

Solution for

People just want to know where they are and how many steps are left to tell them.

6. Unable to feedback information

  • Facebook.com
  • Sitevalley.com
  • Alexa.com

No feedback function at all

Can feed back information, but it's hard to find

Unable to find the feedback function

Facebook may have reason not to provide feedback, their users are too large, but small sites should provide user feedback. It can be an Email, a feedback form, or a forum.

7. Misuse of social media network functions

Such numbers are very sad.

Although, today everyone and his dog have Facebook, Twitter, Digg, Linkein accounts, but 99% of people actually never update their content, if you provide your own Twitter link on the site, and show your number of followers in real time, If the number is 1 or 0, it's a shame.

8. Too many options

  • dell.co.nz
  • Microsoft.com
  • Reddit.com

Dizzy.

This whole bunch of options is going to blow up your head.

Why do you have so many choices?

Choose more than not happiness, if Apple has something worth our learning, that is, people do not have to do too many choices, perhaps, a few basic options are enough, perhaps, a suitable option for me is enough. Keeping it simple and making the user less selective is an important factor in a good user experience.

9. Links, buttons and forms that are not working properly

Bad links, nonexistent pages, forms that don't work, and so on, in addition to testing, or testing for such problems.



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