first, business process management and reorganization1, the essence and core of process management;
Process Management The core is the process , the essence of process management is to construct excellent business processes .
2, process management andBprthe difference;
Process Management and BPR The most fundamental difference in management thinking is that process management does not require the reengineering of all processes. The construction of excellent business processes is not a process reengineering, but a standardized design of the process based on the specific circumstances of the existing process. In general, process management can include the following three levels: the normative process, the optimization process and the reengineering process . The process that has been better and is in line with the idea of a superior process may not have been fully regulated and can be standardized ; If there are some problems in the process, there are some redundant or cost-consuming links, we can adopt the method of optimizing the process; for some Humpty, Completely unable to adapt to the actual needs of the process, it needs to be rebuilt. From this point of view, the idea of process management should include BPR , but it is more extensive than the concept of BPR , it is more suitable for the needs of reality.
3, the process and method of business process improvement, analyze the problem with which2Figure out what to look for in a reason.
In the process and method of business process improvement, the method of brainstorming and matrix drawing can be used to analyze the problem , and the method of finding the reason by fishbone diagram .
4, the process of analysis and design method is six (only a small title);
Value Chain Analysis method
ABC Cost Analysis Method
Process modeling and simulation
based on Unified Modeling Language ( UML Business Process Analysis Modeling approach
Brainstorming method and Delphi method
Benchmark Targeting method
5,BprThe first question is what;
BPR the first issue is a unified understanding, so that all staff of the implementation BPR to reach a consensus . Because the BPR will make great changes to the existing operating system and regulations of the enterprise, the implementation will inevitably be objected to and be hindered by many human factors.
6,Bprthe implementation of the company will cause3Different aspects of the change.
BPR the implementation of the enterprise will cause a variety of multi-level changes, mainly including the following three aspects: ( 1 ) changes in corporate culture and concepts; 2 ) changes in business processes; 3 changes in organization and management
Second, knowledge management1, for the project organization, what is knowledge.
For the project organization, knowledge is the intellectual resources of the design and development results , various patents , non-patented technology , design and development ability , and the skills of the project members .
Knowledge management is the process that a project organization has and can access to the knowledge resources, how to identify and obtain evaluation, so as to fully and effectively play a role. It requires the project management mode to change from hierarchical supervision and control to a flat management of guidance and encouragement. The organization is required to establish good relations, encourage project members to share and transfer tacit knowledge, use collective wisdom to improve organizational design and development capabilities and resilience, to respond quickly to changes in various situations, and use knowledge resources to predict the change and development direction of technology.
2, the method of sharing tacit knowledge4article;
( 1 ) encoded . Encode knowledge, promote knowledge flow, and help translate personal knowledge and local knowledge into organizational level knowledge. Coding means that knowledge is translated into "clear and vague information" that is easy to transmit, which requires extracting information from people's minds, structuring and reducing its complexity so that it behaves as a physical object or described on paper. By coding, knowledge becomes out of context and programs that can be expressed through speech, the knowledge that is coded into the program (such as formal rules or policies) will be able to use a clear knowledge-sharing approach (such as a channel model) that is shared by the organization's finished product and organizational unit.
( 2 ) . Tacit knowledge is often vague and special situation, the significance of acquiring it and the relevance to the new situation require the organization members and active attention and mutual communication.
( 3 ) personnel rotation . Since tacit knowledge is always combined with specific scenarios and the mental model of the parties, one of the most effective ways to share tacit knowledge is with the flow of the person who owns the knowledge. On the one hand, with the sharing of tacit knowledge, the other side further acquaint each other with the process and background of their activities, and explain the tacit knowledge better, which is also beneficial to the sharing of tacit knowledge.
( 4 ) network . The internal network is a bridge of knowledge sharing and may support the knowledge sharing process. With electronic bulletin boards or e-chat rooms, knowledge-seekers, knowledge-seekers, knowledge creators and knowledge-makers can discuss a content or solution at the same time, exchange ideas and views, and greatly benefit the understanding of the problem, thus allowing the knowledge of the activists to be shared.
III. Overall performance evaluation of the project1, what is3Eaudits;
Performance Audits (Iii. E audit) is the economic audit, efficiency audit and effect audit collectively, because the first English letter of the three are E , it is called three E audits. It refers to the independent audit institutions or personnel, in accordance with the relevant regulations and standards, the use of audit procedures and methods, the unit or project of the economic activities of the rationality, economy, effectiveness of supervision, evaluation and verification, to improve the recommendations to promote its management effectiveness of an independent supervision activities.
2, Hall from where3Dimensions of System engineering.
The overall project assessment is to look at the project as a whole and weigh the relationships between the various elements to evaluate them. Theory and practice show that any project is a system, is a system, is a number of interconnected, mutually constrained small system (or part, element, elements) combined into a specific purpose (purpose, efficacy) of the organic whole.
Hall three-dimensional structure is by Hall ( a Hall
( 1 logical reasoning resolve Determine the problem and determine the result The project evaluation issue for is deterministic evaluation issues . Probability and statistical reasoning solve identify problems, possible results The project evaluation issue, risk assessment issues , can also be called " "project evaluation problem. fuzzy math to solve uncertain issues, uncertain results The project evaluation issue for is Unsure of the project evaluation Problem , also known as " " project evaluation issues.
( 2 % " s "shape. This " s s s "curve indicates the characteristics of the project project resources input; Projects are often one-time, multi-stage work, rather than repeating and looping as daily operations do.
Based on project time schedule, project initiation, project implementation and project termination, project evaluation can be divided into current assessment, project tracking and evaluation, post-project evaluation.
( 3 ) Knowledge dimension. From the knowledge of the project evaluation, in addition to the combination of qualitative and quantitative, the combination of experts and decision-makers, the combination of experience and modern mathematical methods of systematic analysis integrated knowledge, but also involves the use of various professional knowledge, such as economics (micro-financial analysis, macro-economic analysis), Technology (technology, Engineering technology, equipment, technology introduction, technical transformation), project implementation (project operating environment, project resource supply conditions, Project market environmental conditions, project competition environmental conditions), Project Environmental Science (natural environment impact, social environmental impact), Project uncertainty analysis (risk and uncertainty analysis, breakeven analysis, Sensitivity analysis, probabilistic analysis, complete uncertainty analysis, etc.), industry (industrial projects, agricultural projects, commercial projects, banking projects, project construction projects, scientific research projects, etc.).
3, and what to solve separately: certainty, uncertainty that can be measured, uncertainty that cannot be measured.
Logical Reasoning solve the problem of identifying the problem, determining the outcome of the project evaluation, namely, the deterministic assessment problem . probabilistic and statistical reasoning solves the problem of identifying problems, possible outcomes of project evaluations, i.e., risk assessment issues , and can also be referred to as " nondeterministic Uncertainties" in project evaluation. Fuzzy mathematics solves the problem of uncertainty and uncertainty of project evaluation, that is, uncertain project evaluation problem , also can be referred to as " non-measurement uncertainty " project evaluation problem.
4, understand the calculation of payback period, the formula is:
Payback period = (number of years in which accumulated static cash flow appears positive -1 ) +| absolute value of accumulated static cash flow last year |/ static cash flow in the current year.
5and understand the formula of bank interest rate calculation
fn=f* (1+i) n Second Power
Advanced Students: October 23, 2015 jobs