Preface stones
From no clue to receiving the first loan
The first part begins to act
If you don't know that, don't worry about starting a business.
1th Chapter Determination
Non-routine matters to consider before you resign
2nd Chapter Running the market
Analyze all aspects of your data to determine what you are fit to do
The 3rd chapter makes the plan
Understand what you can accomplish
4th Chapter to find investment
Absorbing capital without giving up control
5th Chapter Precision Positioning
Clear name, address, and variance
The 6th chapter falls on the paper
Protect your interests with the law
The 7th chapter establishes a strong board of directors
Get help, get out of trouble, apply for foreign aid
Part II clear mission, vision and values
Get the management team's heartfelt approval
The 8th chapter of the mission of careful carving
The Great dipper that corrects employee behavior
The 9th chapter of the Brave and realistic vision statement
A series of dreams written on paper
10th. Clear and clear core values
The balance between quality and greater profit
Chapter 11th social responsibility for exceeding personal interests
Honest business practices increase profitability
Part Three Recruiting
Select the best staff to recruit
The 12th chapter asks for Xian na only
Think of yourself as a super-talented detective.
13th Chapter Interview Game
Don't make an exception. Skip some aspects of the standard recruitment process
The 14th chapter is familiar with labor law
Clear regulations on permissible and prohibited labor laws
The 15th chapter welcomes new employees
Let employees feel comfortable starting from day one
Part IV builds a positive corporate culture
Culture is the need to continue to operate
The 16th chapter attaches importance to team cooperation
Integrate employee's ambition into the team's ambition
17th 22 Principles of Excellence Leadership
Bosses who act with experience and feeling can borrow these laws.
The 18th Chapter is proud of his subordinates.
Prioritize people with high creativity and give them some privileges.
The 19th chapter regards the Human resources department as the strategic partner
Turn your attention from document to collaboration
20th chapter relaxation can reduce complaints
Don't be so high.
21st. Work Place Benefits
This part of the output is generally 3 times times the input
The 22nd chapter of goodwill in the face of staff's depressed performance
Help employees who are under great pressure or in severe crisis
Part Five.
To build a structured organization
The 23rd chapter formulates the strategic plan
Develop strengths and opportunities to eliminate weaknesses and threats
The 24th chapter of the implementation is kingly
Identify expectations, then motivate, learn and follow up
25th. Solve the problem in a structured way
Continuous thinking can solve any problem
26th chapter make meetings more efficient
Rigorous pre-conference preparation and rigorous meeting discipline
The 27th chapter continues to identify problems and solve problems
Ongoing system updates
Part Sixth 0 barrier communication
A little cocky, more identification.
The 28th chapter actively listens
Especially when this conversation is very important.
The 29th chapter of efficient expression
Write and say are simple and clear
The 30th chapter conveys expectations
Let everyone feel encouraged, not disappointed.
31st Chapter Brainstorming
Fresh ideas always come from the front line.
32nd Chapter
One-on-one presentation of criticism requires skill
The 33rd chapter to face their own shortcomings
Although it may be painful, you need to know how employees look at you.
Part VII training of staff
Encouragement, control, but don't be arrogant.
34th Chapter Empathy
A sense of goodwill and identity can help you win.
The 35th chapter sets the goal in the artistic and scientific way.
It's better to jump and touch.
Chapter 36th Annual Summary
Turn behavioral evaluation into a lively training course
The 37th Chapter Reward achievement
Make a score to give a corresponding reward
The 38th chapter is both compassionate and tough.
In order to be fair to the people in service
Part of the staff education
Improve employee skills in a variety of ways
39th. More input = more output
The best employee education should involve all aspects of knowledge
40th chapter decentralization for development
Empowering employees more than anything else
41st, professor, don't preach.
Tell him exactly what to do.
The 42nd chapter is ready for the successor.
Let "success" have continuity
The ninth part of self-training
The healthier you become, the healthier your business will be.
43rd chapter Life Goals can deepen the sense of mission
The purpose of life is to have a purposeful life.
44th. Honesty is a prerequisite for doubt
The pitfalls of unethical behavior
45th chapter Preparation, action, achievement of the goal
To make your dream a specific goal
46th. Implementation of the action plan
Turn the target from the to-do state to complete
47th. Efficient and orderly scheduling
The desire to prepare for success is more important than the desire for success.
The 48th chapter deals with the spirit of body and mind from now on
Adjust the body's "internal organization" to a harmonious and unified state
The 49th chapter pursues a healthier lifestyle
Feel more comfortable, work better, better life
Part tenth operational considerations for functional departments
One department can't ignore it.
50th Chapter Supplier Management
Looking for companies that can grow with themselves
51st Chapter Marketing
The key is to enhance brand value
52nd Chapter Product Sales
The focus is on increasing market share
53rd Chapter Customer Service
Don't think clients are attacking themselves
Chapter 54th Financial, accounting and information technology
Of course, not just calculations.
Part 11th crisis management
When a good company encounters bad things,
The 55th chapter on the coping mechanism of human risk
Try to keep those important members
The 56th chapter of the non-disaster-resistant coping mechanism
What should I do now to pull through
The 57th chapter business is cruel
Dealing with ruthless bankers and ruthless rivals
PostScript to the pain and grow up happily
Step by step, small business development into medium-sized companies
[Bibliography] Small Business Management Bible