Common problems in the use of mesh computer monitoring software

1. What is the software version?

A: Our Enterprise Edition is divided into LAN version and Internet version. LAN version and the Internet version of the monitoring functions are the same, they are different from the scope of the monitoring of the LAN version of the local area network internal monitoring, it can monitor the local network of all employees in the use of computer Internet version can be implemented in addition to the LAN version of all the functions, in addition, It provides remote monitoring and monitoring function across the network segment.

2. Will the monitored computer find out if it will delete itself?

A: Our software is linked to the bottom of the system, employees are not found, it is impossible to delete. And the employee-side uninstall must be on the manager side of the remote uninstall, the monitoring side is not authorized to uninstall.

3. What is your software need for the machine?

A: Hardware: The minimum configuration: PII500 Memory: 64M, hard disk: 1G, operating system support: Windows all systems.

4. What is the resource footprint of the software?

A: Under the minimum configuration test, the CPU occupies 3% below the memory occupancy rate below 2%.

5. Can your software pass the anti-virus software?

A: First of all, our software is a formal company produced management software for enterprise managers to manage the role, not viruses, so antivirus software will not kill our official version of the software. In addition, antivirus software is through signature antivirus, and our official version does not circulate on the Internet, so antivirus software can not obtain the official version of our software signature, it is impossible to kill. and the official version of our software is a commercial double shell, so this can guarantee that it will not be killed.

6. Does installing your software affect the speed of the machine?

A: No, our official version is optimized for full kernel of the Windows full range platform, so it will not affect the computer or the administrator's computers in use.

7. Will there be a little impact on the speed of the interconnection of the company's internal machines

A: The normal operation of our software on the company's internal computer network speed does not affect only when the manager to see the staff monitoring records or real-time monitoring of the data in the LAN transmission, but can also be ignored. As for the rest of the situation, because our official version has the automatic provincial function, so what is the problem, we also in the previous continuous upgrade process to resolve. In addition, the official version of the four years after the customer's use of continuous improvement, so there is no problem.

8. Do you need hardware support for your software?

A: Our software does not require additional hardware settings and network settings, we belong to the pure software architecture.

9. What are the advantages of your system compared to other network monitoring software?

A: A lot of network monitoring software is through the interception of LAN internal packets, and then resolved to restore the original format to achieve monitoring, but this way is only suitable for some unencrypted Internet, send and receive mail. And like QQ chat content, network games and so on data are strictly encrypted, so this type of monitoring software can not be resolved, also can not monitor, and for other like staff insert a USB drive, also can not do timely detection, timely stop, for employees illegally copied confidential documents can not effectively monitor and control, There is still no effective monitoring for the employee's inefficiency. And the weaknesses of these other monitoring software, our software does not exist, our software can be a good solution. And our software can also be implemented such as off-site monitoring, off-site or frequent travel of staff to monitor and so on, these are other software can not reach.

10. What are the functional differences between the formal and trial editions

A: The trial version has the following limitations: 1, some of the core features of the limit of 2, and can not upgrade 3, only 7 days.

11. Does the computer firewall interfere with the software?

A: If it is a blocking port-type firewall, you can give the port between 8000-9000 to open if the firewall that belongs to the blocking process, you can release the process name svh0st the demo version can not penetrate the firewall, the official version provides the penetration of the popular firewall function, Our official version through the pseudo-HTTP packet sent, firewall generally will be the default to visit the site's package, and the release of the general firewall we can bypass the software.

12. Is there any guarantee after the sale of the software?

A: Telephone support services: to provide users with up to 7*24 hours of after-sales service hotline to support technical questions and troubleshooting;

Instant Messaging Tools Online Services: To provide QQ, MSN and other Instant Messaging tools in the form of online support services;

Email advisory answer: Provide quick response to the email advisory answer;

Remote Detection service: After authorized by the user, the remote landing mode, the active and fast detection and troubleshooting;

Equipment Repair Services: If we provide the hardware equipment failure, we can provide users with hardware equipment to take back to repair the way to solve the problem.