Perform business event monitoring for SAP systems using the WebSphere Adapter and WebSphere Business events
Through the monitoring and analysis of business events, the business decision makers can make business judgments in time, so that the problems can be detected as early as possible, thereby reducing the potential loss. This article first describes the overall architecture of the solution, and the basic concepts of the products involved, and then step-by-Step on how to implement this solution, including development, deployment, and running the entire process.
Business Requirements and Solutions overview
The business needs of the current enterprise change more and more quickly, how to increase the potential customer resources while ensuring the risk reduction, how to insight into the customer action, so that the right people to take the right action at the correct time, these are the problems that the enterprise may face. At the same time, enterprises in the application of potential problems, such as product quality decline, customer churn and so how can be found in time, how to track and analyze the business trends, in order to timely deal with the growth of various problems in enterprises.
The integration of the WebSphere Adapter and WebSphere Business Events Products provides a complete set of solutions to address these issues. By using WebSphere Business events to monitor business incidents, business decision makers will be able to gain timely insight into customer trends and take the right steps to control the enterprise's phases in a timely manner through monitoring of business trends, and to anticipate and analyze potential problems that may exist, Timely develop appropriate countermeasures to avoid risk.
This paper will describe how to monitor, analyze and organize the information of enterprise information system, and finally show it to business decision makers through a concrete application scenario--online payment system.
In this scenario, when a customer submits a payment request through a Web site, the corresponding request record is created in the SAP system. WebSphere Adapter can monitor changes in the SAP system and build business events based on these changing data, and then give the WebSphere Business events for analysis and collation, which will eventually be displayed in a user-defined chart in the Business Sp ACE (Business space). Figure 1 shows the overall architecture of the scenario.
Figure 1. Integrated solution Overall Architecture diagram
As shown in the figure, WebSphere Adapter is able to monitor SAP EIS corresponding event updates while the user is updating the SAP system via the upper Jave EE application, and is responsible for building the business objects from the SAP system into a compliant Common Ba Se event (CBE) specification, and then sends an event that contains valid business data to the Common event infrastructure (CEI) component of the WebSphere Business event, which CEI will then base on the built-in forwarding rules forward to the corresponding monitoring model of the exclusive queue, ultimately through the Business space (business spaces) to show to the user.